Quick Answer
The Integrations button is only available to the main account owner. If you're using a subaccount, you won't see the Integrations menu.
How to Check If You're Using a Subaccount
Log in to your GemIQ account.
Click your profile in the bottom-left corner of the application.
Select Members.
Check whether your account is listed as the Owner or as a Member/Subaccount.
If you're not the account owner, you won't have access to the Integrations page.
How to Access the Integrations Button
To gain access, the current main account owner will need to transfer ownership of the account to you.
Once ownership has been transferred, the Integrations button will become available in your GemIQ account.
If you're unsure who the account owner is or need assistance with transferring ownership, please contact the GemIQ Support team at support@gemiq.com
Expected Result
After becoming the main account owner, you'll be able to access the Integrations section and connect supported platforms such as Shopify.