Universal · Policies
Policies
Returns, warranty, refunds, privacy, and subscription terms — all the universal documents that apply across every GemIQ product and service.
- GemIQ Hardware Replacement PolicyThis Replacement Policy is an integral part of the legal agreement between you ("User") and GemIQ ("we", "us") and is governed by our main Terms of Service. By using our services and purchasing our…
- GemIQ Privacy PolicyGemIQ, Inc. and its affiliates ("GemIQ," "We," "Us," "Our") are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, transfer, store, retain, or…
- GemIQ Product Warranty PolicyGemIQ's physical products come with a warranty period that varies from 1 to 2 years, depending on the specific bundle purchased. This warranty period begins on the date of purchase. Please…
- GemIQ Returns and Refunds PolicyEffective Date: July 25, 2025
- GemIQ Subscription PolicyFree accounts do not require a registered credit/debit card.
- Orders and Payment FAQGemIQ accepts secure online payments using Visa, Mastercard, and American Express. We do not offer payment plans, split payments, or Cash on Delivery (COD). Invoices are sent automatically after your purchase, and orders can be canceled before they are shipped.