Which product are you working with?
Setup guides, troubleshooting, and reference for every GemIQ product. Most jewelers go from box to first capture in under 5 minutes.
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Earlier Models & Add-onsStill supported, but newer GemIQ products are recommended for new setups.6
- GemLightbox (2014)The original lightbox that launched the platform. Still supported.
- GemCamEarlier-generation jewelry camera. Still supported, deprioritized in favor of GemCam Pro.
- GemLoupeMacro photography loupe. Deprioritized in favor of GemSparkle.
- GemLightbox AerialTop-down add-on for the original GemLightbox.
- GemLightbox MacroMacro add-on for the original GemLightbox.
- GemLightbox EclipseEclipse add-on for the original GemLightbox.
