How to Set Up the GemLightbox Eclipse

Quick Answer

The GemLightbox Eclipse is an accessory for the GemLightbox Turntable that allows you to capture photos and videos of your jewelry against a pure black background. To set it up, simply replace the standard white turntable disc with the Eclipse cover and enable the Eclipse filter in the GemIQ app.

Before You Start

  • You will need a GemLightbox.

  • You will need a GemLightbox Turntable.

  • You will need the GemLightbox Eclipse accessory.

  • Ensure the GemIQ app is installed on your smartphone or computer.

Steps

  1. Power off your GemLightbox Turntable.

  2. Remove the standard white disc from the top of the turntable base.

    A hand lifting the white disc off the GemLightbox Turntable.
    A hand lifting the white disc off the GemLightbox Turntable.

  3. Place the GemLightbox Eclipse cover over the turntable base. The Eclipse will lock into place magnetically.

    A hand placing the black GemLightbox Eclipse cover onto the turntable base.
    A hand placing the black GemLightbox Eclipse cover onto the turntable base.

  4. Open the GemIQ app and connect to your GemLightbox.

  5. In the camera settings, locate and enable the Eclipse filter. This will ensure your item is photographed with a pure black background.

  6. Use the sockets on the side of the Eclipse to gently lift the lid.

    A piece of jewelry placed inside the GemLightbox Eclipse, ready for photography.
    A piece of jewelry placed inside the GemLightbox Eclipse, ready for photography.

  7. Place your jewelry in the center of the Eclipse surface, close the lid, and begin capturing your photos and videos.

Expected Result

When you follow the steps correctly, your GemLightbox setup will be ready to capture high-quality photos and 360-degree videos of your jewelry on a clean, black background.

If This Does Not Work

  • Eclipse is not stable: Ensure the Eclipse cover is properly seated on the turntable base and has locked in magnetically. Remove it and place it again if needed.

  • Background is not pure black: Double-check that the Eclipse filter is turned on in the GemIQ app camera settings. If it's off, the background may appear dark grey.

  • Turntable is not spinning: Make sure the turntable is powered on and properly connected to your GemLightbox and the GemIQ app.

Common Mistakes

  • Forgetting to enable the Eclipse filter in the GemIQ App: This is the most common reason for a grey background instead of a pure black one. The filter is essential for the final result.

  • Placing dusty or smudged jewelry: Any dust or fingerprints on your jewelry will be highly visible against the black background. Ensure your pieces are perfectly clean before shooting.