Quick Answer
Open the Gallery in GemIQ, click Add Media, then drag and drop your files or use Browse File to select them. Confirm the preview and click Upload — your files sync to GemIQ cloud storage immediately.
Important: original file names are not retained. All uploaded files appear as No SKU until you manually assign a SKU.
Before You Start
Log in to GemIQ on your desktop.
Have the image or video files you want to upload ready and accessible on your computer.
Steps
Open GemIQ and navigate to Gallery. Click Add Media.
Click Upload Media.
Drag and drop your files into the upload area, or click Browse File to select them from your computer.
Review your selected files in the preview window. When everything looks correct, click Upload.
Watch the upload progress in the preview window until it completes.
Expected Result
Your files appear at the top of the GemIQ Gallery and are saved to your GemIQ cloud storage. Each file is labeled No SKU until you manually assign a SKU to it.
If This Does Not Work
Files not appearing after upload: Refresh the Gallery and wait a moment for the sync to complete.
Upload not starting or stuck: Check your internet connection, then try again.
Wrong files uploaded: Delete the incorrect files from the Gallery and re-upload the correct ones.
Add Media button not visible: Make sure you are in the Gallery section — the upload option is only available there.
Common Mistakes
Expecting original file names to carry over: GemIQ does not keep original file names. Every uploaded file appears as No SKU until a SKU is manually assigned.
Skipping the preview: Always check the preview window before clicking Upload to avoid uploading the wrong files.
Looking for upload from the wrong section: The Upload Media option only appears inside the Gallery. Navigate there first before looking for the button.