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- ReferenceGemiq Mobile App
GemIQ Mobile Camera Settings and Device Selection
Learn how to use the GemIQ mobile app's capture settings — including camera adjustments, Eclipse mode, turntable controls, and GemAI features like auto photography, background removal, and model shots.
- TroubleshootingGemiq Mobile App
Fix GemIQ Lag on Your Smartphone
If you experience lag while using GemIQ, try the following steps to improve performance:
- AI EditingGemiq Mobile App
How to Retouch Images with AI in the GemIQ Mobile App
Learn how to use AI Retouch in GemIQ to automatically enhance your jewelry photos — improving color accuracy, reducing noise, and sharpening detail in just a few taps.
- ReferenceGemiq Mobile App
Video Rotation Modes and Speed Settings in the GemIQ app
There are 4 video modes that you can use with the GemIQ app on mobile. Simply tap on the mode that you prefer to change the rotation of your turntable.
- How-toGemiq Mobile App
How to Sync Files to Your GemIQ Account
Learn how to sync your GemIQ photos and videos to the cloud, monitor sync status, check storage usage, and pause or resume uploads directly from the app's Profile section.
- TroubleshootingGemiq Mobile App
Troubleshooting the 'URLSessionTask Failed' Error in GemIQ
This error usually occurs due to unstable or poor internet connectivity.
- AI EditingGemiq Mobile App
How to Remove and Replace Image Backgrounds Using AI
The Remove Background function in GemIQ uses advanced algorithms and machine learning to automatically detect the edges of the subject in a photo and remove the background.
- How-toGemiq Mobile App
How to Use the Camera Grid in GemIQ Mobile Application
The Grid function in the GemIQ is designed to help you align and center your jewelry pieces effortlessly, ensuring precise, professional shots every time.
- TroubleshootingGemiq Mobile App
Troubleshooting Syncing Issues and Pending Uploads in the GemIQ App
If you're noticing that your files aren’t appearing in your GemIQ app cloud storage, or if some images are stuck in “pending,” you may be experiencing syncing issues due to the following:
- AI EditingGemiq Mobile App
How to Check Your AI Feature Usage on the Free Plan
Learn how to check your remaining monthly AI feature uses on the Free Plan — including AI Background Removal, AI Retouching, and AI Dust Removal — directly inside the GemIQ app.
- AI EditingGemiq Mobile App
Generate an AI Product Description in the GemIQ Mobile App
The AI Description feature in GemIQ writes a product description for any item in your collection automatically. Learn how to generate an AI description in the GemIQ Mobile App
- ReferenceGemiq Mobile App
How to Add, Generate, and Search SKUs in the GemIQ Mobile App
There are several ways to add or create SKUs in the GemIQ Mobile App, both before and after saving your image or video.
- How-toGemiq Mobile App
Adjusting Camera Settings in the GemIQ Mobile App
Learn how to adjust your GemIQ camera settings on mobile — including image resolution, video quality, delay timer, and macro lens — to capture the best possible photos and videos of your jewelry.
- How-toGemiq Mobile App
How to Change the Language in GemIQ Mobile App
GemIQ features multi-language capability which allows you to change to your preferred language.
- How-toGemiq Mobile App
How to Export Images and Videos from GemIQ
In the GemIQ mobile app, you will be able to see the gallery, product and collections that you have created. All media files can be viewed from the gallery of GemIQ.
- ReferenceGemiq Mobile App
Share Videos from GemIQ Mobile App to Social Media and Etsy
The GemIQ Mobile App makes it simple to share your images and videos with its convenient 'Share' function.
- TroubleshootingGemiq Mobile App
iPhone Pro Camera Focusing Issues When Shooting Jewelry
Some users with iPhone Pro and Pro Max series 12 and above have reported that their images appear blurry or out of focus when capturing jewelry.
- How-toGemiq Mobile App
Calibrating Color in GemIQ Mobile App
The GemIQ can now be auto calibrated for color using the auto-adjust button in the camera capture screen.
- TroubleshootingGemiq Mobile App
How to Use Macro Focus on Google Pixel 7 for Sharper Jewelry Photos
When capturing images, it’s important to understand how sensor size and optics affect your results. A larger camera sensor produces a shallower depth of field and a narrower plane of focus.
- AI EditingGemiq Mobile App
How to Edit and Resize Your Images and Videos in GemIQ
You now have access to a suite of image enhancement tools, including resizing for images and videos, AI background removal, AI retouch, and dust & scratch removal, all designed to effortlessly
- AI EditingGemiq Mobile App
How to Automatically Remove Dust and Scratches from Images
The AI Dust Removal feature in GemIQ automatically detects and removes dust, smudges, and blemishes, improving the overall image quality and appearance.
- How-toGemiq Mobile App
How to Add Music to Your Videos on GemIQ
GemIQ captures videos without audio or music. However, you can easily add audio or music after capturing your video by following these steps.
- How-toGemiq Mobile App
How to Add a Text Watermark in GemIQ Mobile App
Showcase your brand and protect your work with a custom watermark on your jewelry photos and videos! Easily personalize texts to make it uniquely yours. Just a quick placement tip: keep it subtle..
- TroubleshootingGemiq Mobile App
Troubleshoot iOS Camera Issues in GemIQ
On very rare occasions, the camera may appear green for the first time.
- ReferenceGemiq Mobile App
Managing Your Profile on GemIQ
The GemIQ makes it easy to access and manage your profile settings and information
- How-toGemiq Mobile App
How to Add a Logo Watermark in the GemIQ Mobile App
The Logo feature in the GemLightbox app lets you easily upload and position your own logo or watermark on images and videos. Fine-tune the opacity for just the right blend of visibility and style.