Quick Answer#

If GemIQ is running slowly, closing background apps, updating your smartphone software, and updating GemIQ usually resolves the issue. For the best experience, use a smartphone released within the last three years.

Before You Start#

  • Ensure your smartphone has sufficient storage space and battery charge.

  • Know how to check for system updates on your device.

Steps#

  1. Close all background apps. Swipe away any apps running in the background to free up memory and processing power.

  2. Check your device compatibility. For best performance, use a smartphone released within the last three years. Older devices may struggle with the GemIQ's camera and processing demands.

  3. Update your smartphone's operating system. - Android: Go to Settings > Software Update and install any available updates. - iOS: Go to Settings > General > Software Update and install any available updates.

  4. Update GemIQ.