Search

12 results

1. TroubleshootingGemcam2 min read

   GemCam Cannot Connect to the GemLightbox Pro

   The GemCam allows GemHub users on Windows and Mac OS desktops and laptops to start photo shoots by easily linking with the GemLightbox Pro via Bluetooth.

2. How-toGemcam3 min read

   How to Get the Best Photos with GemCam

   -

3. SetupGemcam1 min read

   GemCam System Requirements

   For optimal performance of GemCam without latency, your system should meet the following recommended requirements:

4. TroubleshootingGemcam1 min read

   Lines Appearing on Your GemCam Control Panel

   If you notice lines appearing on the GemCam control panel after some time, this may be caused by dust or an unstable USB-C connection.

5. SetupGemcam1 min read

   GemCam User Manual and Specifications

   GemCam User Manual – English

6. How-toGemcam1 min read

   How to Save GemCam Files Directly to Your Computer

   This streamlined workflow ensures efficient management of your photography process, enhancing both productivity and accessibility of your files.

7. SetupGemcam1 min read

   GemCam iPad Compatibility

   At the moment, the GemCam does not support connection to an iPad. That said, our team is actively working on future enhancements, and we’re excited about the possibility of making this feature…

8. TroubleshootingGemcam3 min read

   GemCam Not Connecting to Your Computer

   If you're having trouble connecting your GemCam to your computer, there may be several causes. Please follow the steps below to resolve the issue.

9. TroubleshootingGemcam2 min read

   GemCam Is Not Focusing

   If you're experiencing focusing issues with your GemCam, it is likely due to the camera being too close or too far from the object.

10. How-toGemcam1 min read

    How to Get a White Background with GemCam

    When using the GemCam, you may occasionally notice that the background isn't completely white—it might appear with subtle hues of yellow, blue, or green. This can be easily corrected using the Color…

11. SetupGemcam3 min read

    Setting Up Your GemCam on Desktop

    That’s why we made the GemCam. It’s a camera tailored just for jewelry. With enhanced lighting, a macro lens for 5X more zoom, and an easy plug into your computer, take your GemLightbox and…

12. TroubleshootingGemcam1 min read

    Fix Upside-Down GemCam Images on Windows

    For some windows users, there may be instances where the images on the GemCam are appearing upside down.