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1. ReferenceRetouching2 min read

   How to Buy Retouching Credits and Place an Order

   Retouching Credits can be purchased from either the Retouching Dashboard or the Picup Media Shop page.

2. ReferenceRetouching2 min read

   How to Request a Revision for a Retouching Order on a Mobile Device

   To submit your images for revision when using a mobile device, please follow the steps below:

3. ReferenceRetouching2 min read

   How to Place a Retouching Order

   Please note that once you have an account you will need to place your order through your retouching dashboard. You can see the instructions in this help article.

4. Account & BillingRetouching1 min read

   How to Create a GemIQ Retouching Account

   Picup Media account is used for the following:

5. ReferenceRetouching1 min read

   Retouching Services: Pricing, Turnaround Time, and Download

   - Clip onto a white background with natural shadows

6. ReferenceRetouching1 min read

   Retouching Service — Frequently Asked Questions

   Certainly! We offer 1 free trial per customer.

7. ReferenceRetouching2 min read

   How to Check or Expedite Your Retouching Order

   To check the status of your retouching order or your order history, please follow the steps below:

8. ReferenceRetouching2 min read

   Why Professional Jewelry Retouching Helps You Sell More

   Seeking a jewelry retouching service might be all you need to revive your stagnating sales. Studies show that users’ engagement with attractive visual presentations is increasing—and the numbers…

9. TroubleshootingRetouching2 min read

   Retouching Order Dashboard Not Loading

   If your retouching order dashboard is facing loading issues, here are some ways that you can troubleshoot.

10. ReferenceRetouching2 min read

    What Is Jewelry Photo Retouching?

    In the 1830s, Louis Daguerre introduced his gift to the world – the daguerreotype – the world’s first commercially and publicly known photographic process. It was a big stride from the uncertain and…

11. ReferenceRetouching1 min read

    Accepted File Types and Sizes for Retouching

    | .jpg | .tif | .jpeg | .svg | | --- | --- | --- | --- | | .png | .cad | .pdf | | | .psd | .ai | .heic | |

12. ReferenceRetouching1 min read

    Image Revision Timeframe for GemStudio

    If there is a need to revise the images to your order, please ensure that the revision request is submitted within 10 days from receiving the images.

13. ReferenceRetouching2 min read

    How to Submit Images for Revision on Desktop

    To submit your images for revision, please follow the steps below: