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1. Account & BillingRetouching1 min read

   Retouching Services: Pricing, Turnaround Time, and Download

   - Clip onto a white background with natural shadows

2. ReferenceRetouching2 min read

   What Is Jewelry Photo Retouching?

   In the 1830s, Louis Daguerre introduced his gift to the world – the daguerreotype – the world’s first commercially and publicly known photographic process. It was a big stride from the uncertain and…

3. ReferenceRetouching1 min read

   Accepted File Types and Sizes for Retouching

   GemIQ retouching accepts most common image formats up to 25 MB per file. All retouched images are returned as JPG at original size unless you specify otherwise when submitting your order.

4. How-toRetouching2 min read

   How to Buy Retouching Credits and Place an Order

   Retouching Credits can be purchased from either the Retouching Dashboard or the Picup Media Shop page.

5. How-toRetouching2 min read

   How to Request a Revision for a Retouching Order on a Mobile Device

   To submit your images for revision when using a mobile device, please follow the steps below:

6. How-toRetouching2 min read

   How to Submit Images for Revision on Desktop

   To submit your images for revision, please follow the steps below:

7. ReferenceRetouching1 min read

   Why Professional Jewelry Retouching Helps You Sell More

   Seeking a jewelry retouching service might be all you need to revive your stagnating sales. Studies show that users’ engagement with attractive visual presentations is increasing—and the numbers…

8. How-toRetouching3 min read

   How to Place a Retouching Order

   Learn how to submit your jewelry photos for professional retouching through GemIQ's retouching service at retouch.picupmedia.com, from uploading your images to completing your order.

9. How-toRetouching1 min read

   How to Check or Expedite Your Retouching Order

   To check the status of your retouching order or your order history, please follow the steps below:

10. ReferenceRetouching1 min read

    Image Revision Timeframe for Retouching Services

    If there is a need to revise the images to your order, please ensure that the revision request is submitted within 10 days from receiving the images.

11. ReferenceRetouching1 min read

    Retouching Service — Frequently Asked Questions

    Certainly! We offer 1 free trial per customer.

12. Account & BillingRetouching1 min read

    How to Create a GemIQ Retouching Account

    Picup Media account is used for the following:

13. TroubleshootingRetouching2 min read

    Retouching Order Dashboard Not Loading

    If your retouching order dashboard is facing loading issues, here are some ways that you can troubleshoot.