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1. How-toGemcam Pro3 min read

   Understanding the GemCam Pro Controls in the GemIQ

   The GemCam Pro control panel offers a range of settings and functions that enable users to configure their preferred shooting mode.

2. How-toGemiq Desktop App4 min read

   How to Integrate GemIQ with The Edge

   The Edge is a comprehensive jewelry store management system designed specifically for independent retail jewelers - perfect for independent Jewelers with 1 to 10 stores.

3. How-toGemiq Desktop App6 min read

   How to Customize and Share a Collection in GemIQ

   Choose your preferred Collection layout, customize how your jewelry and business information are displayed, and share your Collection directly with customers.

4. How-toGemlightbox2 min read

   How to Set Up the GemLightbox Eclipse

   Learn how to install the GemLightbox Eclipse cover and enable the Eclipse filter in the GemIQ app to capture stunning jewelry photos against a pure black background.

5. How-toGemlightbox Max2 min read

   How Do I Set Up the GemLightbox Max Eclipse?

   Simply insert the GemLightbox Max Eclipse backdrop and plate over the built-in white shooting surface to begin capturing jewelry on a premium black background.

6. How-toGemiq Mobile App1 min read

   How to Change the Language in GemIQ Mobile App

   GemIQ features multi-language capability which allows you to change to your preferred language.

7. How-toGemiq Mobile App2 min read

   Adjusting Camera Settings in the GemIQ Mobile App

   Learn how to adjust your GemIQ camera settings on mobile — including image resolution, video quality, delay timer, and macro lens — to capture the best possible photos and videos of your jewelry.

8. How-toGemiq Mobile App1 min read

   How to Use the Camera Grid in GemIQ Mobile Application

   The Grid function in the GemIQ is designed to help you align and center your jewelry pieces effortlessly, ensuring precise, professional shots every time.

9. How-toGemiq Mobile App1 min read

   How to Sync Files to Your GemIQ Account

   Learn how to sync your GemIQ photos and videos to the cloud, monitor sync status, check storage usage, and pause or resume uploads directly from the app's Profile section.

10. How-toGemiq Mobile App2 min read

    How to Add a Text Watermark in GemIQ Mobile App

    Showcase your brand and protect your work with a custom watermark on your jewelry photos and videos! Easily personalize texts to make it uniquely yours. Just a quick placement tip: keep it subtle..

11. How-toGemiq Mobile App2 min read

    How to Add a Logo Watermark in the GemIQ Mobile App

    The Logo feature in the GemLightbox app lets you easily upload and position your own logo or watermark on images and videos. Fine-tune the opacity for just the right blend of visibility and style.

12. How-toGemiq App1 min read

    How Do I Upload Images and Videos to The Edge Using Cloud Storage?

    You can upload images and videos from GemIQ to The Edge POS by exporting them to a cloud storage folder and importing them through The Edge's Cloud Images feature.

13. How-toGemlightbox Max2 min read

    How Do I Use the Watch Holder for GemLightbox Max?

    Use the GemLightbox Max Watch Holder to securely position your watch for stable, centered, and professional-looking images and videos.

14. How-toGemcam Pro2 min read

    How Do I Make My Jewelry Photos More Vibrant?

    Enhance the color and vibrancy of your jewelry photos with the right background, proper lighting, and simple adjustments in the GemIQ Desktop App.

15. How-toGemcam Pro2 min read

    How Do I Take Top-Down Shots with the GemCam Pro?

    Position the GemCam Pro directly above the jewelry, ensure the piece is centered and in focus, and use the GemLightbox's lighting for clean, consistent top-down images.

16. How-toGemcam Pro2 min read

    How Do I Optimize the Settings for Different Metal Types using GemCam Pro?

    Use the right lighting, sparkle settings, and shooting angle to capture different jewelry metals accurately with GemCam Pro.

17. How-toGemlightbox Max2 min read

    How Do I Access and Use the Settings Panel in GemIQ?

    Open the Settings panel from the gear icon on the capture screen to control AI workflow automation, watermarking, save quality, resolution, and the framing grid.

18. How-toGemlightbox Max4 min read

    Capturing Your Images and Videos with GemLightbox Max and GemCam Pro

    Understanding the functions within the capture mode and control panel allows you to be able to navigate the controls to start your photography.

19. How-toGemiq Desktop App2 min read

    How to Remove Shadows from Product Photos?

    Find out how to get shadow-free jewelry photos in GemIQ by setting up a clean white background before shooting and using the Remove BG tool after capture.

20. How-toGemiq Desktop App2 min read

    How to Photograph Transparent Gemstones Without Glare

    Transparent gemstones are prone to glare from direct light sources. Learn how to minimize it using GemCam Pro controls, magnetic light adjustments, and the correct scene preset.

21. How-toGemiq Desktop App2 min read

    How to Create Consistent Product Photography a Collection?

    Keep your catalogue looking professional and uniform with these tips for consistent jewelry photography in GemIQ, from grid mode to auto-centering.

22. How-toGemiq App2 min read

    How Do I Create a Model with the Virtual Try-On Template on the GemIQ Desktop App?

    Open your jewelry image's editor, select Apply Model Template, choose a template for the product type, adjust the fit, then save to create a virtual try-on model image.

23. How-toGemiq Mobile App1 min read

    Where Do I Find the Profile Page?

    In GemIQ's Shopify Sync Settings, choose "Sync Products by Collection" instead of "Sync All Products" to sync only a selected collection to Shopify.

24. How-toGemiq App1 min read

    Sync by Collection in GemIQ with Shopify

    GemIQ supports syncing by collection, create the collection you want to sync, then use the "Sync by Collections" option under the Shopify integration settings to sync just that collection.

25. How-toGemiq Desktop App2 min read

    How to Set Up Shopify Integration in GemIQ

    To initiate the GemIQ integration with Shopify and commence the synchronization of your products, navigate to the settings page within GemIQ and select the integrations tab.

26. How-toGemiq Desktop App3 min read

    How to Reduce Reflections When Photographing Gemstones

    Some reflections are expected when photographing gemstones. Learn how to minimize distracting ones using your GemLightbox setup, angle adjustments, and GemBrush.

27. How-toGemiq App2 min read

    How Do I Remove Reflections from My Image?

    Some reflections are a natural part of photographing jewelry. Learn how to reduce unwanted reflections while preserving your jewelry's brilliance.

28. How-toGemlightbox Pro1 min read

    Using the GemLightbox Pro White Sparkle and Yellow Sparkle Lights

    This article shows you what lights are included in the GemLightbox Pro and how to use it.

29. How-toGemiq Desktop App2 min read

    How Do I Adjust Brightness and Exposure in the GemIQ Desktop App?

    Find out how to control brightness and exposure when shooting with the GemIQ desktop app — from adjusting physical accessories on your GemLightbox to using the GemCam Pro light controls and Scene Preset panel.

30. How-toGemiq Mobile App2 min read

    How Do I Adjust Brightness and Exposure in the GemIQ Mobile App?

    Find out how to control brightness and exposure when shooting with the GemIQ mobile app — from adjusting physical accessories on your GemLightbox to using the manual brightness controls on your phone.