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1. ReferenceRetouching2 min read

   How to Request a Revision for a Retouching Order on a Mobile Device

   To submit your images for revision when using a mobile device, please follow the steps below:

2. ReferenceRetouching2 min read

   How to Place a Retouching Order

   Please note that once you have an account you will need to place your order through your retouching dashboard. You can see the instructions in this help article.

3. ReferenceRetouching1 min read

   Retouching Services: Pricing, Turnaround Time, and Download

   - Clip onto a white background with natural shadows

4. ReferenceGemhub2 min read

   How to Report an Order Damaged During Shipping

   The lights inside of the GemLightbox can not be replaced. That being said, the lights used are high-quality LEDs which will last 9-10 years of heavy use (12 hours a day or 50,000 lifetime hours).

5. ReferenceRetouching1 min read

   Retouching Service — Frequently Asked Questions

   Certainly! We offer 1 free trial per customer.

6. ReferenceRetouching2 min read

   How to Check or Expedite Your Retouching Order

   To check the status of your retouching order or your order history, please follow the steps below:

7. ReferenceGemhub2 min read

   GemIQ Returns and Refunds Policy

   Effective Date: July 25, 2025

8. ReferenceRetouching2 min read

   Why Professional Jewelry Retouching Helps You Sell More

   Seeking a jewelry retouching service might be all you need to revive your stagnating sales. Studies show that users’ engagement with attractive visual presentations is increasing—and the numbers…