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1. SetupGemlightbox Max1 min read

   Get Started with Your Elite Kit Max

   Set up your GemLightbox Max and GemCam Pro together — the high-end bundle for jewelers shooting larger pieces and full collections.

2. SetupGemlightbox Pro1 min read

   Get Started with Your Elite Kit Pro

   Set up your GemLightbox Pro and GemCam Pro together — the bundle that takes you from unboxing to studio-grade captures in a single guided flow.

3. SetupGemlightbox Macro2 min read

   Get Started with Your GemLightbox Macro

   Set up the smartphone stand, choose the right loose-stone disc, and capture every facet of even the smallest gems — from 0.1ct up to 50ct.

4. SetupGemsparkle1 min read

   Get Started with Your GemSparkle

   Charge your GemSparkle, pick a lighting mode for the stones you're shooting, and capture brilliant jewelry photos anywhere — counter, trade show, or outdoors.

5. SetupGemcam Pro1 min read

   Get Started with Your GemCam Pro

   Connect GemCam Pro to your computer, launch the GemHub desktop control panel, and capture studio-quality jewelry photos in one click.

6. SetupGemlightbox Pro1 min read

   Get Started with Your GemLightbox Pro

   Set up your GemLightbox Pro, connect it to GemHub via Bluetooth, and capture studio-grade jewelry images straight from your phone.

7. SetupGemlightbox Max1 min read

   Get Started with Your GemLightbox Max

   Power on your GemLightbox Max, set up the modular accessories, and capture your first sell-ready jewelry photo — no photography experience required.

8. SetupGemsparkle1 min read

   What's Included with Your GemSparkle

   

9. SetupGemhub2 min read

   How to Download and Install the GemHub

   It simplifies organizing and showcasing jewelry catalogs, making it easier to present products to potential customers.

10. SetupGemlightbox Eclipse2 min read

    How to Set Up the GemLightbox Pro Eclipse

    The GemLightbox Pro Eclipse allows you to be able to achieve radiant jewelry images and videos on a completely black background for flat and dangle jewelry when using the GemLightbox Pro.

11. SetupGemcam1 min read

    GemCam System Requirements

    For optimal performance of GemCam without latency, your system should meet the following recommended requirements:

12. SetupGemcam Pro1 min read

    GemCam Device Compatibility: Supported Operating Systems

    The GemCam can only be connected with Windows and Mac operating system desktops or laptops and is not compatible with any other mobile phones or tablets at the moment.

13. SetupGemlightbox Pro2 min read

    How to Ensure Your GemLightbox Pro Is Level

    Place on a Flat, Stable Surface Set up your GemLightbox Pro on a solid, flat table or countertop. Avoid soft or uneven surfaces that can cause tilting.

14. SetupGemlightbox Pro2 min read

    Setting Up Your GemLightbox Pro

    GemLightbox Pro is an all-in-one jewelry photography lightbox designed specifically for jewelers. It’s fitted with a professional lighting system that delivers greater color accuracy, allowing your…

15. SetupGemcam1 min read

    GemCam User Manual and Specifications

    GemCam User Manual – English

16. SetupGemloupe2 min read

    Setting Up Your GemLoupe

    It features a custom 5X lens and a Sparkle lens that allows you to capture images and videos with the most accurate details and the most Sparkles.

17. SetupGemlightbox Aerial2 min read

    How to Set Up the GemLightbox Aerial

    To use the GemLightbox with the Aerial turntable and your smartphone, follow these steps:

18. SetupGemcam Pro2 min read

    How to Set Up Your GemCam Pro

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19. SetupGemlightbox1 min read

    GemLightbox User Manuals and Product Information

    GemLightbox User Manual – English

20. SetupGemlightbox Pro1 min read

    GemLightbox Pro User Manuals and Product Information

    GemLightbox Pro User Manual – Chinese

21. SetupGemcam Pro1 min read

    GemCam Pro System Requirements

    For optimal performance of GemCam Pro without latency, your system should meet the following recommended requirements:

22. SetupGemcam1 min read

    GemCam iPad Compatibility

    At the moment, the GemCam does not support connection to an iPad. That said, our team is actively working on future enhancements, and we’re excited about the possibility of making this feature…