GemCam Resolution and Format Settings

Learn how to set GemCam photo resolution to 3840 × 2160 and video resolution to 2160 × 2160 in GemIQ, along with the minimum computer requirements for Windows and macOS.

2 min readUpdated September 30, 2026

On this page

Quick Answer
Before You Start
Minimum System Requirements
Steps
Capture a Still Image at 3840 × 2160
Capture a Video at 2160 × 2160
Expected Result
If This Does Not Work
Common Mistakes

Quick Answer#

GemCam captures still images at a maximum of 3840 × 2160 and records video at 2160 × 2160.

You can select the required resolution directly in the GemIQ desktop app before capturing your photos or videos.

GemCam is supported on both Windows and macOS when used with a compatible computer.

Before You Start#

Before using GemCam, make sure:

GemCam is properly connected to your computer
GemIQ is installed and up to date
You are logged in to your GemIQ account
Your computer meets the minimum system requirements below

Minimum System Requirements#

GemCam Resolution and Format Settings

Quick Answer#

Before You Start#

Minimum System Requirements#

Steps#

Capture a Still Image at 3840 × 2160#

Capture a Video at 2160 × 2160#

Expected Result#

If This Does Not Work#

Common Mistakes#

Quick Answer#

Before You Start#

Minimum System Requirements#

Steps#

Capture a Still Image at 3840 × 2160#

Capture a Video at 2160 × 2160#

Expected Result#

If This Does Not Work#

Common Mistakes#

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