Picup Media Product Warranty Policy

Picup Media Product Warranty Policy

Quick Answer

Picup Media's physical products come with a 1 or 2-year warranty, which begins on the original date of purchase. The specific warranty period depends on the product or bundle purchased. The warranty is transferable to a new owner if they can provide the original order number and receipt.

Warranty Period

The warranty period for your Picup Media product is either one or two years. The exact duration depends on the specific product or bundle you purchased and is noted on your original purchase receipt.

Warranty Start Date and Replacements

Your warranty coverage begins on the date of the original purchase. If you receive a replacement product as part of a warranty claim, the warranty period for the replacement unit does not restart. Instead, it continues from the original purchase date of the first item.

Transferring Your Warranty

The warranty is associated with the product itself, not the original purchaser. If you sell or gift your product, the new owner can access the warranty benefits. To make a claim, the new owner must provide the original order number and purchase receipt for verification.

What Is Covered

Our warranty covers issues arising from manufacturing defects and damage that occurs during the initial shipment to you. For more detailed information, please refer to our full warranty agreement.