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30 results for “firmware update”

1. Account & BillingGemhub1 min read

   How to Update Your Personal Information in the GemHub

   To access your personal settings:

2. Account & BillingGemhub2 min read

   How to Change or Reset Your GemIQ Account Password

   If you have a GemIQ account and forget your password or want to update a new password, you can easily reset your password following these simple steps:

3. ReferenceRetouching2 min read

   How to Buy Retouching Credits and Place an Order

   Retouching Credits can be purchased from either the Retouching Dashboard or the Picup Media Shop page.

4. Account & BillingGemhub2 min read

   GemIQ Subscription Policy

   1. Free accounts do not require a registered credit/debit card.

5. GalleryGemhub2 min read

   How to Filter Images in the GemHub Gallery

   There are now 4 different ways to filter your images.

6. How-toGemhub1 min read

   Calibrating Color in the GemHub

   The GemHub can now be auto calibrated for color using the auto-adjust button in the camera capture screen.

7. TroubleshootingGemcam Pro2 min read

   Getting Sharp Focus on GemCam Pro

   For the sharpest results, position the camera as close as possible to the jewelry, then slowly pull it back until the piece comes into perfect focus.

8. TroubleshootingGemcam2 min read

   GemCam Cannot Connect to the GemLightbox Pro

   The GemCam allows GemHub users on Windows and Mac OS desktops and laptops to start photo shoots by easily linking with the GemLightbox Pro via Bluetooth.

9. GalleryGemhub2 min read

   Creating and Editing Collections in the GemHub

   Creating and Editing Collections in the GemHub Quick Answer Collections in the GemHub let you group and showcase your jewelry products in curated sets. Create a manual collection t

10. ReferenceGemhub2 min read

    How to Report an Order Damaged During Shipping

    The lights inside of the GemLightbox can not be replaced. That being said, the lights used are high-quality LEDs which will last 9-10 years of heavy use (12 hours a day or 50,000 l

11. TroubleshootingGemhub2 min read

    Troubleshooting the 'URLSessionTask Failed' Error in the GemHub

    This error usually occurs due to unstable or poor internet connectivity.

12. GalleryGemhub1 min read

    How Gallery, Products, and Collections Work Together

    The correct workflow for these features is to upload media files via the Gallery, edit product details via Products, and then create and share an online collection via Collections.

13. Account & BillingGemhub1 min read

    How to Delete Your GemIQ Account

    This page guides you through deleting your account on hub.gemlightbox.com. Note that account deletion is irreversible, and all associated data will be permanently removed.

14. How-toGemhub2 min read

    How to Add a Text Watermark in the GemHub

    Showcase your brand and protect your work with a custom watermark on your jewelry photos and videos! Easily personalize texts to make it uniquely yours. Just a quick placement tip:

15. ReferenceRetouching2 min read

    How to Check or Expedite Your Retouching Order

    To check the status of your retouching order or your order history, please follow the steps below:

16. TroubleshootingGemhub1 min read

    Fix GemHub Lag on Your Smartphone

    If you experience lag while using the GemHub, try the following steps to improve performance:

17. How-toGemhub2 min read

    How to Set Up the RapNet Video Sync Integration

    1. Login in to your GemIQ account and go to gallery

18. TroubleshootingGemhub2 min read

    Troubleshoot iOS Camera Issues in the GemHub

    On very rare occasions, the camera may appear green for the first time.

19. Account & BillingGemhub2 min read

    Managing Your Profile on GemHub

    The GemHub makes it easy to access and manage your profile settings and information

20. GalleryGemhub2 min read

    How to Print a Collection from the GemHub

    Easily print a PDF catalog of your jewelry collection directly from the GemHub Application.

21. AI EditingGemhub2 min read

    How to Remove and Replace Image Backgrounds Using AI

    The Remove Background function of GemHub uses advanced algorithms and machine learning to automatically detect the edges of the subject in a photo and remove the background.

22. How-toGemcam Pro4 min read

    GemCam Control Panel: Complete Settings Reference

    The GemCam control panel offers a range of settings and functions that enable users to configure their preferred shooting mode.

23. TroubleshootingGemhub2 min read

    GemHub Won't Download or Install on Windows

    Restarting can resolve temporary connectivity or system issues.

24. GalleryGemhub2 min read

    How to Add, Generate, and Search SKUs in the GemHub

    There are several ways to add or create SKUs in the GemHub, both before and after saving your image or video.

25. How-toGemhub2 min read

    Adjusting Camera Settings in GemHub

    1. Launch the GemHub Application

26. TroubleshootingGemhub2 min read

    Troubleshoot Video Recording Issues with GemCam and GemHub

    If your videos are lagging, freezing, or not saving when taken with the GemCam Pro, follow these steps to troubleshoot and resolve the issue.

27. GalleryGemhub1 min read

    How to Adjust Image Colors in the GemHub

    The GemIQ Image Editor also allows you to adjust the colors of your images.…

28. TroubleshootingGemhub2 min read

    How to Use Macro Focus on Google Pixel 7 for Sharper Jewelry Photos

    When capturing images, it’s important to understand how sensor size and optics affect your results. A larger camera sensor produces a shallower depth of field and a narrower plane

29. TroubleshootingGemcam3 min read

    GemCam Not Connecting to Your Computer

    If you're having trouble connecting your GemCam to your computer, there may be several causes. Please follow the steps below to resolve the issue.

30. How-toGemhub1 min read

    How to Access Video Tutorials in the GemHub

    The GemHub provides video tutorials on using the software.