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30 results for “firmware update”

1. Account & BillingGemhub1 min read

   How to Update Your Personal Information in the GemHub

   To access your personal settings:

2. Account & BillingGemhub2 min read

   How to Change or Reset Your GemIQ Account Password

   If you have a GemIQ account and forget your password or want to update a new password, you can easily reset your password following these simple steps:

3. GalleryGemhub2 min read

   Creating and Editing Collections in the GemHub

   Creating and Editing Collections in the GemHub Quick Answer Collections in the GemHub let you group and showcase your jewelry products in curated sets. Create a manual collection t

4. GalleryGemhub2 min read

   How to Filter Images in the GemHub Gallery

   There are now 4 different ways to filter your images.

5. How-toGemhub1 min read

   Calibrating Color in the GemHub

   The GemHub can now be auto calibrated for color using the auto-adjust button in the camera capture screen.

6. TroubleshootingGemhub2 min read

   Troubleshooting the 'URLSessionTask Failed' Error in the GemHub

   This error usually occurs due to unstable or poor internet connectivity.

7. ReferenceGemhub2 min read

   How to Report an Order Damaged During Shipping

   The lights inside of the GemLightbox can not be replaced. That being said, the lights used are high-quality LEDs which will last 9-10 years of heavy use (12 hours a day or 50,000 l

8. Account & BillingGemhub1 min read

   How to Delete Your GemIQ Account

   This page guides you through deleting your account on hub.gemlightbox.com. Note that account deletion is irreversible, and all associated data will be permanently removed.

9. How-toGemhub2 min read

   How to Add a Text Watermark in the GemHub

   Showcase your brand and protect your work with a custom watermark on your jewelry photos and videos! Easily personalize texts to make it uniquely yours. Just a quick placement tip:

10. GalleryGemhub1 min read

    How Gallery, Products, and Collections Work Together

    The correct workflow for these features is to upload media files via the Gallery, edit product details via Products, and then create and share an online collection via Collections.

11. How-toGemhub2 min read

    How to Set Up the RapNet Video Sync Integration

    1. Login in to your GemIQ account and go to gallery

12. TroubleshootingGemhub2 min read

    iPhone Pro Camera Focusing Issues When Shooting Jewelry

    Some users with iPhone Pro and Pro Max series 12 and above have reported that their images appear blurry or out of focus when capturing jewelry.

13. TroubleshootingGemhub1 min read

    Fix GemHub Lag on Your Smartphone

    If you experience lag while using the GemHub, try the following steps to improve performance:

14. TroubleshootingGemhub2 min read

    Troubleshoot iOS Camera Issues in the GemHub

    On very rare occasions, the camera may appear green for the first time.

15. Account & BillingGemhub2 min read

    Managing Your Profile on GemHub

    The GemHub makes it easy to access and manage your profile settings and information

16. GalleryGemhub2 min read

    How to Print a Collection from the GemHub

    Easily print a PDF catalog of your jewelry collection directly from the GemHub Application.

17. AI EditingGemhub2 min read

    How to Remove and Replace Image Backgrounds Using AI

    The Remove Background function of GemHub uses advanced algorithms and machine learning to automatically detect the edges of the subject in a photo and remove the background.

18. Account & BillingGemhub2 min read

    GemIQ Subscription Policy

    1. Free accounts do not require a registered credit/debit card.

19. TroubleshootingGemhub2 min read

    GemHub Won't Download or Install on Windows

    Restarting can resolve temporary connectivity or system issues.

20. GalleryGemhub2 min read

    How to Add, Generate, and Search SKUs in the GemHub

    There are several ways to add or create SKUs in the GemHub, both before and after saving your image or video.

21. How-toGemhub2 min read

    Adjusting Camera Settings in GemHub

    1. Launch the GemHub Application

22. TroubleshootingGemhub2 min read

    Troubleshoot Video Recording Issues with GemCam and GemHub

    If your videos are lagging, freezing, or not saving when taken with the GemCam Pro, follow these steps to troubleshoot and resolve the issue.

23. GalleryGemhub1 min read

    How to Adjust Image Colors in the GemHub

    The GemIQ Image Editor also allows you to adjust the colors of your images.…

24. TroubleshootingGemhub2 min read

    How to Use Macro Focus on Google Pixel 7 for Sharper Jewelry Photos

    When capturing images, it’s important to understand how sensor size and optics affect your results. A larger camera sensor produces a shallower depth of field and a narrower plane

25. How-toGemhub1 min read

    How to Access Video Tutorials in the GemHub

    The GemHub provides video tutorials on using the software.

26. GalleryGemhub1 min read

    How to Copy Products Between Collections

    Here is how you can select individual products from one collection and copy them to another collection.

27. ReferenceGemhub3 min read

    Shipping, Delivery, and Tracking FAQ

    The GemLightbox and accessories may occasionally be packaged and shipped separately.

28. How-toGemhub1 min read

    How to Change the Language in the GemHub

    The GemHub features multi-language capability which allows you to change to your preferred language.

29. AI EditingGemhub1 min read

    How to Retouch Images with AI in the GemHub

    GemHub's AI Retouch feature enhances image quality automatically using advanced algorithms. It improves colors, reduces noise, and sharpens images, making them look better without

30. GalleryGemhub2 min read

    Managing SKUs for Your Products in the GemHub

    SKU (Stock Keeping Unit) is a distinctive alphanumeric identifier utilized in inventory management to denote a specific product. For instance, one might create a SKU by combining t