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30 results for “firmware update”

1. How-toGemhub1 min read

   Calibrating Color in the GemHub

   The GemHub can now be auto calibrated for color using the auto-adjust button in the camera capture screen.

2. How-toGemhub2 min read

   How to Add a Text Watermark in the GemHub

   Showcase your brand and protect your work with a custom watermark on your jewelry photos and videos! Easily personalize texts to make it uniquely yours. Just a quick placement tip:

3. How-toGemhub2 min read

   How to Set Up the RapNet Video Sync Integration

   1. Login in to your GemIQ account and go to gallery

4. How-toGemcam Pro4 min read

   GemCam Control Panel: Complete Settings Reference

   The GemCam control panel offers a range of settings and functions that enable users to configure their preferred shooting mode.

5. How-toGemhub2 min read

   Adjusting Camera Settings in GemHub

   1. Launch the GemHub Application

6. How-toGemhub1 min read

   How to Access Video Tutorials in the GemHub

   The GemHub provides video tutorials on using the software.

7. How-toGemlightbox2 min read

   How to Photograph Silver Jewelry with GemLightbox

   The video below demonstrates how to capture videos using the GemLightbox Turntable Set and your smartphone.

8. How-toGemhub1 min read

   How to Change the Language in the GemHub

   The GemHub features multi-language capability which allows you to change to your preferred language.

9. How-toGemhub2 min read

   Managing Product Information in the GemHub

   GemHub allows users to create and manage custom product attributes to better organize and describe their jewelry items. These attributes can be text, numerical, or dropdown in natu

10. How-toGemhub3 min read

    Managing Your Products in the GemHub

    Products allow for efficient management and tagging based on attributes. Users can:

11. How-toGemcam Pro1 min read

    How to Change GemCam Pro Resolution in the GemHub

    Ensure that:

12. How-toGemhub1 min read

    How to Use the Camera Grid in the GemHub

    The Grid function in the GemHub is designed to help you align and center your jewelry pieces effortlessly, ensuring precise, professional shots every time.

13. How-toGemlightbox Pro1 min read

    How to Prevent Jewelry from Shaking in GemLightbox Pro

    Shaking can happen when your jewelry or setup isn’t fully stable. This might be caused by table vibrations, nearby movement, or the jewelry design itself.

14. How-toGemhub2 min read

    GemHub Camera Settings and Device Selection

    Tap the Adjust button in camera mode to access brightness, color, white balance, aspect ratio, and more. GemAI handles background removal, retouching, and product descriptions auto

15. How-toGemlightbox Pro1 min read

    Recommended Weight Limit for GemLightbox Pro Accessory Holders

    When using the accessory holders included with the GemLightbox Pro, we recommend a maximum supported weight of up to 300 grams.

16. How-toGemlightbox Macro1 min read

    Is the GemLightbox Macro Compatible with DSLR Cameras?

    The GemLightbox Macro is not compatible with DSLR cameras.

17. How-toGemlightbox1 min read

    GemLightbox Turntable, Eclipse, and Aerial — FAQ

    Please note that the GemLightbox Turntable is only compatible with the GemLightbox.

18. How-toGemcam Pro2 min read

    How to Shoot Top-Down Angles and Large Jewelry Pieces with GemCam

    Yes, it is possible to capture a top-down shot from the GemCam with the GemLightbox Pro only.

19. How-toGemsparkle1 min read

    How to Remove the Sparkle Lens from Your GemSparkle

    Yes! You will be able to use the 5x zoom lens on its own and remove the sparkle lens.

20. How-toGemlightbox Macro1 min read

    GemLightbox Macro: Lights, Discs, and Lens Guide

    6500k soft lighting perfect for colored diamonds and semi precious stones.

21. How-toGemsparkle2 min read

    Choosing the Right GemSparkle Backdrop

    Choosing the right backdrop is key to capturing stunning, high-quality jewelry images.

22. How-toGemhub1 min read

    Landscape Videos Auto-Rotate in the GemLightbox App

    Yes, videos recorded in landscape using the GemHub will be automatically rotated for the best viewing experience.

23. How-toGemhub2 min read

    Export Your Product List to a File

    GemHub allows you to easily export your product listings in CSV or XLSX formats. You can choose to export all products or just a selected group, depending on your needs.

24. How-toGemcam3 min read

    How to Get the Best Photos with GemCam

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25. How-toGemloupe1 min read

    GemLoupe Lens: Frequently Asked Questions

    Yes, you are able to remove the lens of the GemLoupe.

26. How-toGemsparkle2 min read

    Understanding GemSparkle Lighting Colors and Shooting Modes

    The GemSparkle consists of 3 lighting options.

27. How-toGemlightbox Pro1 min read

    When to Use White and Yellow Sparkle Lights with GemLightbox Pro

    The GemLightbox Pro comes with 2 types of lights, white sparkle and yellow sparkle lights.

28. How-toGemlightbox Macro1 min read

    GemLightbox Macro: Supported Gemstone Sizes and Capabilities

    What sizes of gemstones or diamonds can I capture? The GemLightbox Macro can photograph diamonds and gemstones between 0.1mm and 30mm, which generally corresponds to 0.1ct to 50ct

29. How-toGemsparkle1 min read

    Understanding GemSparkle Charging and Battery Life

    GemSparkle offers up to 2 hours of continuous use on a single charge, so you can capture all day without worry.

30. How-toGemlightbox Pro2 min read

    How to Set Up, Clean, and Maintain Your GemLightbox Pro

    How to Set Up, Clean, and Maintain Your GemLightbox Pro Quick Answer The GemLightbox Pro arrives fully assembled — just plug it in and start shooting. Clean it regularly with a mil