Getting Sharp Focus on GemCam Pro

Quick Answer

Start with the GemCam Pro as close to the jewelry as possible, then slowly pull it back until the image snaps into focus. If blurriness persists, clean the lens, reset autofocus in the GemHub, or use the manual focus slider.

Before You Start

  • GemCam Pro is connected to your computer via USB-C or USB-A cable

  • GemHub is open and detecting the camera

  • Jewelry is placed inside the GemLightbox Pro

Steps

  1. Position the camera correctly. Place the GemCam Pro as close to the jewelry as possible, then slowly pull it back until the piece comes into sharp focus. This is the fastest way to find the correct focal distance.

  2. Adjust brightness after focusing. Once the image is sharp, use the brightness slider in the GemHub to fine-tune exposure before capturing. Do not adjust brightness before achieving focus.

  3. Clean the lens. Use a microfiber or lint-free cloth to gently wipe the GemCam Pro lens. A dirty lens is one of the most common causes of blurry or hazy images.

  4. Reset autofocus in the GemHub. Toggle autofocus off, then back on in the GemHub. Wait a moment for the camera to refocus.

  5. Use the manual focus slider. If the image is still blurry after resetting autofocus, locate the manual focus slider in the GemHub and adjust it slowly until the image becomes sharp.

  6. Enable grid lines. Turn on grid lines in the GemHub to help center gemstones and keep framing consistent across shots. Reposition the camera or adjust the lens angle as needed.