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- ReferenceGemiq Desktop App
How to Embed a GemIQ Video on Your Website
GemIQ allows you to generate an embed (iFrame) code for your jewelry videos, so you can easily display them on your personal website.
- ReferenceGemiq Desktop App
How to Adjust Image Colors in the GemIQ App
The GemIQ Image Editor also allows you to adjust the colors of your images.…
- AI EditingGemiq Desktop App
How to Crop and Resize Images in GemIQ
The GemIQ image editor allows you to edit, resize and crop your images.
- ReferenceGemiq Desktop App
How to Filter Images in GemIQ Media
There are a few different ways to filter your images.
- ReferenceGemiq Desktop App
How to Share a Collection from GemIQ
When creating a collection of your products to showcase, you can customize it to allow for individualised sharing.
- How-toGemiq Desktop App
Export Your Product List to a File
GemIQ allows you to easily export your product listings in CSV or XLSX formats. You can choose to export all products or just a selected group, depending on your needs.
- ReferenceGemiq Desktop App
How to Upload Media to Your GemIQ Media from a Computer
Learn how to upload photos and videos from your computer to GemIQ by dragging and dropping files or using the Add Media button, with automatic sync across all your connected device
- AI EditingGemiq Desktop App
How to Resize an Image After Using GemIQ AI Editing
Learn how to resize your jewelry images in GemIQ, even after applying AI Background Removal or AI Retouching.
- ReferenceGemiq Desktop App
How to Print a Collection from GemIQ
Easily print a PDF catalog of your jewelry collection directly from GemIQ.
- Account & BillingGemiq Desktop App
How to Download Your Invoices
You will now be able to download their invoices directly from GemIQ.
- TroubleshootingGemiq Desktop App
Why Are My Images Saving Slowly?
Slow saving is usually caused by one of two things: a network issue or too much running on your computer. Here's how to identify and fix it.
- How-toGemiq Desktop App
How to Save Custom Presets in the GemIQ App
Once you've dialled in the perfect settings for a jewelry piece, save them as a custom preset so you can reuse them in one click.
- ReferenceGemiq Desktop App
Creating and Editing Collections in GemIQ
Learn how to create, manage, and share Collections in GemIQ — hand-pick products manually or build automatic collections that update based on product attributes, then reorder and s
- AI EditingGemiq Desktop App
How to Bulk Edit Images with GemAI
Paid users can select up to 50 images at a time to apply any of the following AI features in GemIQ
- TroubleshootingGemiq Desktop App
Using GemIQ App on Tablets
The GemIQ App is available on both Android tablets and Apple iPads, allowing you to manage your jewelry photography workflow on a larger screen.
- ReferenceGemiq Desktop App
How Media, Products, and Collections Work Together
The correct workflow for these features is to upload files via Media, edit product details via Products, and then create and share an online collection via Collections.
- Account & BillingGemiq Desktop App
How to Add Payment Details in the GemIQ app
You can enter your payment details in the GemIQ Desktop app to make renewing your subscription quick and hassle-free.
- Account & BillingGemiq Desktop App
How to Manage Your GemIQ Subscription
Learn how to view, activate, upgrade, downgrade, cancel, and renew your GemIQ subscription, and download invoices — all directly from the Profile menu in GemIQ.
- TroubleshootingGemiq Desktop App
How to Clear the Cache in GemIQ
Clearing cache in the GemIQ removes temporary files and local data that the app stores to improve speed and performance. Over time, this data can become outdated or corrupted, lead
- AI EditingGemiq Desktop App
How to Use AI Editing Tools for Jewelry Photos
The GemIQ’s edit media interface gives you the ability to edit and retouch your jewelry images using AI.
- TroubleshootingGemiq Desktop App
Why Am I Not Seeing the Integrations Button on My GemIQ Account?
Find out why the Integrations button isn't visible and how to check if you're using a subaccount.
- AI EditingGemiq Desktop App
Upload a Custom Background Image for Virtual Try-On
You can add in your own image, models and custom backgrounds too!
- TroubleshootingGemiq Desktop App
Troubleshooting Fast Video Playback on macOS
If your GemHub video plays too fast after uploading it to YouTube from your MacBook, it could be due to the YouTube playback speed settings or a known macOS bug that affects video
- How-toGemiq Desktop App
How to Connect Your Shopify Store to GemIQ
To initiate the GemIQ integration with Shopify and commence the synchronization of your products, navigate to the settings page within GemIQ and select the integrations tab.
- Account & BillingGemiq Desktop App
How to Update Your Personal Information in GemIQ
To access your personal settings:
- How-toGemiq Desktop App
How to Set Up the RapNet Video Sync Integration
Learn how to connect GemIQ to your RapNet account to automatically sync jewelry videos to your existing listings by matching SKUs in GemIQ with Stock numbers in RapNet.
- How-toGemiq Desktop App
Export GemIQ Products to WooCommerce
Learn how to export your GemIQ product catalog as a CSV file and import it into WooCommerce using the built-in product importer, including how to map fields correctly for a smooth
- ReferenceGemiq Desktop App
How to Upload Media Files to the GemIQ Gallery
The Gallery in GemIQ is your central hub for storing and uploading images and other photos and videos that you have taken.
- TroubleshootingGemiq Desktop App
Troubleshoot Video Recording Issues with GemCam Pro and GemIQ Desktop App
If your videos are lagging, freezing, or not saving when taken with the GemCam Pro, follow these steps to troubleshoot and resolve the issue.
- How-toGemiq Desktop App
Adding Measurements to Your Jewelry Image in GemIQ
The GemIQ Image Editor also allows you to add measurements to your item.