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- How-toGemCam Pro
Understanding the GemCam Pro Controls in the GemIQ
The GemCam Pro control panel offers a range of settings and functions that enable users to configure their preferred shooting mode.
- How-toGemCam Pro
How Do I Take Top-Down Shots with the GemCam Pro?
Position the GemCam Pro directly above the jewelry, ensure the piece is centered and in focus, and use the GemLightbox's lighting for clean, consistent t…
- How-toGemCam Pro
How Do I Optimize the Settings for Different Metal Types using GemCam Pro?
…g angle to capture different jewelry metals accurately with GemCam Pro.
- How-toGemCam Pro
GemCam Pro Camera Settings Reference
You can now access the GemCam Pro camera settings through the settings gear icon ⚙️on the top right of the GemCam Pro control panel.
- How-toGemLightbox Max
Capturing Your Images and Videos with GemLightbox Max and GemCam Pro
Understanding the functions within the capture mode and control panel allows you to be able to navigate the controls to start your photography.
- How-toGemCam Pro
Getting Sharp Focus on GemCam Pro
For the sharpest results, position the camera as close as possible to the jewelry, then slowly pull it back until the piece comes into perfect focus.
- How-toGemCam Pro
How to Change GemCam Pro Resolution in GemIQ
Quick answer To change your GemCam Pro's resolution, open GemIQ on your desktop, navigate to Camera Settings, and select your desired resolution from the dropdown menu.…
- How-toGemLightbox Pro (2021)
How to Capture Images with the Pro Eclipse and GemCam
…welry images using the Eclipse with the GemLightbox Pro and GemCam, follow these guidelines.
- How-toGemIQ Desktop App
How to Photograph Transparent Gemstones Without Glare
…e from direct light sources. Learn how to minimize it using GemCam Pro controls, magnetic light adjustments, and the correct scene preset.
- How-toGemIQ Desktop App
How Do I Adjust Brightness and Exposure in the GemIQ Desktop App?
…sting physical accessories on your GemLightbox to using the GemCam Pro light controls and Scene Preset panel.
- How-toGemCam
How to Get the Best Photos with GemCam
Learn how to get the best jewelry photos with GemCam by setting the correct angle, distance, and lighting, and configuring your resolution and filter settings for sharp, professional res…
- How-toGemCam Pro
How to Shoot Top-Down Angles and Large Jewelry Pieces with GemCam
Yes, it is possible to capture a top-down shot from the GemCam with the GemLightbox Pro only.
- How-toGemCam Pro
How Do I Make My Jewelry Photos More Vibrant?
Enhance the color and vibrancy of your jewelry photos with the right background, proper lighting, and simple adjustments in the GemIQ Desktop App.
- How-toGemCam
GemCam Control Panel: Complete Settings Reference
The GemCam control panel offers a range of settings and functions that enable users to configure their preferred shooting mode.
- How-toGemIQ Mobile App
Where Do I Find the Profile Page?
In GemIQ's Shopify Sync Settings, choose "Sync Products by Collection" instead of "Sync All Products" to sync only a selected collection to Shopify.
- How-toGemLightbox Pro (2021)
Using the GemLightbox Pro White Sparkle and Yellow Sparkle Lights
This article shows you what lights are included in the GemLightbox Pro and how to use it.
- How-toGemLightbox Pro (2021)
How to Ensure Your GemLightbox Pro Is Level
Place on a Flat, Stable Surface Set up your GemLightbox Pro on a solid, flat table or countertop. Avoid soft or uneven surfaces that can cause tilting.
- How-toGemLightbox Pro (2021)
Taking Photos and Videos with Your GemLightbox Pro
To learn how to capture photos and videos using your GemLightbox Pro, refer to our step-by-step guide below:
- How-toGemLightbox Pro (2021)
How to Use the GemLightbox Pro Top Viewing Panel
Learn how to open the top viewing panel on your GemLightbox Pro to capture high-quality, top-down photos and videos of your jewelry and gemstones using the side latch mechanism.
- How-toGemLightbox Pro (2021)
How to Use the GemLightbox Pro Phone Stand
The GemLightbox Pro has an included phone stand where you can place your smartphone vertically or horizontally to take photos.
- How-toGemLightbox Pro (2021)
Using the GemLightbox Pro with a DSLR Camera
DSLR can be used with the GemLightbox Pro currently to take photos and videos. For Photos, simply point the camera and shoot.
- How-toGemLightbox Pro (2021)
How to Use the GemLightbox Pro Watch Holder
The GemLightbox Pro comes with a watch holder which allows users to be able to attach their watch directly to the GemLightbox Pro.
- How-toGemLightbox Pro (2021)
Does the GemLightbox Pro Require Calibration?
The GemLightbox Pro does not require calibration.
- How-toGemLightbox Pro (2021)
Recommended Weight Limit for GemLightbox Pro Accessory Holders
When using the accessory holders included with the GemLightbox Pro, we recommend a maximum supported weight of up to 300 grams.
- How-toGemIQ Desktop App
How to Use GemBrush Tool in the GemIQ Desktop App
GemBrush is GemIQ's built-in retouching tool for removing blemishes, brightening dark areas, and correcting overexposed spots directly on your jewelry images.
- How-toGemLightbox Max
What Type of Lights Should I Use for Different Jewelry?
Discover which Sparkle Lights work best for different jewelry types and how to achieve the best photography results.
- How-toGemLightbox Max
How to Prevent Overexposure in Your Jewelry Photography
Overexposure is one of the most common issues in jewelry photography and it's usually a quick fix. Here's how to address it from both the hardware and software side.
- How-toGemIQ Desktop App
How to Save Custom Presets in the GemIQ App
Once you've dialled in the perfect settings for a jewelry piece, save them as a custom preset so you can reuse them in one click.
- How-toGemLightbox Max
How Do I Get a Pure White Background?
There are a few different ways to achieve a clean, pure white background in the GemIQ app.
- How-toGemLightbox Pro (2021)
Using the GemLightbox Pro Turntables
Place your jewelry piece on either or both turntables and start shooting beautiful jewelry pieces.