How to Ensure Your GemLightbox Pro Is Level

Quick Answer

To ensure your GemLightbox Pro is level, place it on a solid, flat surface like a sturdy table. For best results, use a physical bubble level or a free leveling app on your smartphone inside the box to confirm the surface is perfectly horizontal. This prevents tilted photos and uneven 360-degree videos.

Before You Start

  • Your GemLightbox Pro.

  • A flat, stable surface (e.g., a desk or countertop).

  • Optional: A physical bubble level or a smartphone with a leveling app installed.

Steps

  1. Find a Stable Surface: Place your GemLightbox Pro on a solid, flat table or countertop. Avoid soft, wobbly, or uneven surfaces that can cause the unit to tilt.

  2. Use a Leveling Tool: For precise results, place a bubble level inside the GemLightbox Pro, directly on the turntable plate. Alternatively, open a leveling app on your smartphone and place your phone inside.

  3. Adjust as Needed: If the level indicates the surface is not flat, adjust the GemLightbox Pro's position or move it to a different surface until the bubble is centered.

  4. Check the Live Preview: Open the GemHub on your smartphone or computer and view the live camera preview. If a piece of jewelry looks tilted or off-center, make final small adjustments to the box’s position until the image appears straight and balanced.

Expected Result

When your GemLightbox Pro is level, your jewelry will appear perfectly straight and centered in photos and videos. Your 360-degree videos will rotate smoothly without any vertical wobble or tilt.