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- Account & BillingGemiq Desktop App
How to Update Your Personal Information in GemIQ
To access your personal settings:
- ReferenceGemiq Desktop App
Creating and Editing Collections in GemIQ
Learn how to create, manage, and share Collections in GemIQ — hand-pick products manually or build automatic collections that update based on product attributes, then reorder and s
- ReferenceGemiq Desktop App
How to Filter Images in GemIQ Media
There are a few different ways to filter your images.
- ReferenceGemiq Desktop App
How to Print a Collection from GemIQ
Easily print a PDF catalog of your jewelry collection directly from GemIQ.
- ReferenceGemiq Desktop App
How Media, Products, and Collections Work Together
The correct workflow for these features is to upload files via Media, edit product details via Products, and then create and share an online collection via Collections.
- How-toGemiq Desktop App
How to Set Up the RapNet Video Sync Integration
Learn how to connect GemIQ to your RapNet account to automatically sync jewelry videos to your existing listings by matching SKUs in GemIQ with Stock numbers in RapNet.
- ReferenceGemiq Desktop App
How to Adjust Image Colors in the GemIQ App
The GemIQ Image Editor also allows you to adjust the colors of your images.…
- How-toGemiq Desktop App
How to Access Video Tutorials in GemIQ
GemIQ provides video tutorials on using the software.
- ReferenceGemiq Desktop App
How to Copy Products Between Collections
Here is how you can select individual products from one collection and copy them to another collection.
- TroubleshootingGemiq Desktop App
GemIQ Won't Download or Install on Windows
Restarting can resolve temporary connectivity or system issues.
- How-toGemiq Desktop App
Managing Your Products in GemIQ
Learn how to manage your jewelry product catalog in GemIQ — create, edit, delete, and import products, with deleted items recoverable from the Trash within 7 days.
- How-toGemiq Desktop App
Managing Product Information in GemIQ
GemIQ allows users to create and manage custom product attributes to better organize and describe their jewelry items. These attributes can be text, numerical, or dropdown in natur
- ReferenceGemiq Desktop App
Managing SKUs for Your Products in GemIQ
Learn how to create, view, edit, and reassign SKUs in GemIQ — one at a time or in bulk — to keep your jewelry inventory organized and easy to track.
- AI EditingGemiq Desktop App
How to Use the Erase Brush and Zoom Tool in the GemIQ
The Erase Brush and Zoom Tool in the GemIQ are designed to help you refine and perfect your jewelry images with precision.
- ReferenceGemiq Desktop App
How to Share a Collection from GemIQ
When creating a collection of your products to showcase, you can customize it to allow for individualised sharing.
- How-toGemiq Desktop App
Export Your Product List to a File
GemIQ allows you to easily export your product listings in CSV or XLSX formats. You can choose to export all products or just a selected group, depending on your needs.
- ReferenceGemiq Desktop App
How to Upload Media to Your GemIQ Media from a Computer
Learn how to upload photos and videos from your computer to GemIQ by dragging and dropping files or using the Add Media button, with automatic sync across all your connected device
- AI EditingGemiq Desktop App
How to Resize an Image After Using GemIQ AI Editing
Learn how to resize your jewelry images in GemIQ, even after applying AI Background Removal or AI Retouching.
- Account & BillingGemiq Desktop App
How to Download Your Invoices
You will now be able to download their invoices directly from GemIQ.
- TroubleshootingGemiq Desktop App
Why Are My Images Saving Slowly?
Slow saving is usually caused by one of two things: a network issue or too much running on your computer. Here's how to identify and fix it.
- How-toGemiq Desktop App
How to Save Custom Presets in the GemIQ App
Once you've dialled in the perfect settings for a jewelry piece, save them as a custom preset so you can reuse them in one click.
- AI EditingGemiq Desktop App
How to Bulk Edit Images with GemAI
Paid users can select up to 50 images at a time to apply any of the following AI features in GemIQ
- ReferenceGemiq Desktop App
How to Embed a GemIQ Video on Your Website
GemIQ allows you to generate an embed (iFrame) code for your jewelry videos, so you can easily display them on your personal website.
- TroubleshootingGemiq Desktop App
Using GemIQ App on Tablets
The GemIQ App is available on both Android tablets and Apple iPads, allowing you to manage your jewelry photography workflow on a larger screen.
- Account & BillingGemiq Desktop App
How to Add Payment Details in the GemIQ app
You can enter your payment details in the GemIQ Desktop app to make renewing your subscription quick and hassle-free.
- Account & BillingGemiq Desktop App
How to Manage Your GemIQ Subscription
Learn how to view, activate, upgrade, downgrade, cancel, and renew your GemIQ subscription, and download invoices — all directly from the Profile menu in GemIQ.
- TroubleshootingGemiq Desktop App
How to Clear the Cache in GemIQ
Clearing cache in the GemIQ removes temporary files and local data that the app stores to improve speed and performance. Over time, this data can become outdated or corrupted, lead
- AI EditingGemiq Desktop App
How to Use AI Editing Tools for Jewelry Photos
The GemIQ’s edit media interface gives you the ability to edit and retouch your jewelry images using AI.
- TroubleshootingGemiq Desktop App
Why Am I Not Seeing the Integrations Button on My GemIQ Account?
Find out why the Integrations button isn't visible and how to check if you're using a subaccount.
- AI EditingGemiq Desktop App
Upload a Custom Background Image for Virtual Try-On
You can add in your own image, models and custom backgrounds too!