Quick Answer#

GemIQ retouching accepts most common image formats up to 25 MB per file. All retouched images are returned as JPG at original size unless you specify otherwise when submitting your order.

Accepted File Types#

Format

Extension

JPEG

.jpg / .jpeg

PNG

.png

TIFF

.tif

Photoshop

.psd

Illustrator

.ai

SVG

.svg

HEIC

.heic

PDF

.pdf

CAD

.cad

GemIQ retouching is available for image files only. Video retouching is not offered.

Don't see your file type listed? Contact the retouching team at retouching@gemiq.com before submitting.

File Size Limit#

  • Maximum: 25 MB per image

  • Files larger than 25 MB cannot be uploaded through the submission form.

  • If you need to submit a file larger than 25 MB, contact the retouching team directly — additional charges may apply.

Returned File Format#

All retouched images are returned as:

  • Format: JPG

  • Dimensions: Original size

The most common submission size is 1,000 × 1,000 px JPEG, which is optimized for e-commerce product pages.

If you need a different output format or dimensions, include those specifications when submitting your order.