The GemLightbox Pro supports both smartphone and computer workflows through the GemIQ app.
The GemLightbox Pro itself always connects to the GemIQ app via Bluetooth. This Bluetooth connection allows the GemIQ app to communicate with and control the GemLightbox Pro, regardless of whether you are using a smartphone or a computer.
There are two common ways to use the GemLightbox Pro:
Using a Smartphone
Connect your GemLightbox Pro to the GemIQ app on your smartphone via Bluetooth. Your smartphone camera will be used to capture photos and videos.
Using a Computer
If you have a GemCam Pro, you can use your GemLightbox Pro together with a computer. In this setup:
The GemLightbox Pro connects to the GemIQ app via Bluetooth.
The GemCam Pro connects to your computer via USB-C.
The GemIQ app communicates with both devices to control image capture.
This is a supported workflow and is commonly used by customers who capture images using a GemCam Pro.
Expected Result
Your GemLightbox Pro should successfully connect to the GemIQ app via Bluetooth. Depending on your setup, you can then capture images using either your smartphone camera or a GemCam Pro connected to your computer.
Common Questions
Can I use my GemLightbox Pro with a computer?
Yes. When paired with a GemCam Pro, the GemLightbox Pro can be used with a computer.