How to Set Up Your GemCam Pro

Quick answer

To set up your GemCam Pro, connect it to your computer using the included USB-C cable and download GemIQ. Once installed, launch the app and turn on your GemCam Pro. The camera will connect automatically, allowing you to start capturing photos and videos instantly.

Before you start

Your GemCam Pro box, which includes the GemCam Pro, base, and USB-C cable.
A compatible computer (Windows or macOS).
An internet connection to download software.

Steps

Unbox Your GemCam Pro

Check the contents to ensure you have the GemCam Pro camera, the camera base, and the USB-C cable.

Download and Install GemIQ

GemIQ controls your GemCam Pro. If you do not have it installed, download it from the official app stores.

Apple (macOS): Download from the App Store
Windows: Download from the Microsoft Store

Lighting	LED lights with adjustable brightness and high CRI.
Resolution	Up to 4K Ultra HD resolution.
Dimensions	9.23 in × 6.36 in × 3.50 in
Weight	1.005 lb (456 g), with cable; 1.698 lb (770 g), with packaging.
Power Supply	USB Type- C powered.
Compatibility	Windows & macOS
Export Formats	JPEG, PNG, MP4.

How to Set Up Your GemCam Pro

Quick answer

Before you start

Steps

Expected result

Product Specifications

If this does not work

Common mistakes

Common Questions

Can I Use the GemCam Pro with My Smartphone?

What Devices Are Compatible with the GemCam Pro?

Why can't I see my GemCam Pro in the GemIQ app?

Which operating systems are supported?