The GemCam Pro automatically controls camera settings such as shutter speed and frame rate (FPS) during image and video capture. These settings are not available for manual adjustment.
While shutter speed and frame rate cannot be changed, you can still customise several other capture settings within GemIQ, including:
Capture resolution
Turntable rotation speed
Lighting mode
Scenario presets
These settings allow you to optimise your captures for different products and shooting conditions without manually adjusting the camera hardware settings.
Common Questions
Can I manually change the shutter speed?
No. Shutter speed is automatically managed by the GemCam Pro and cannot be adjusted manually.
Can I manually change the frame rate (FPS)?
No. The GemCam Pro does not provide manual frame rate controls.
What camera settings can I change?
You can adjust settings such as capture resolution, turntable rotation speed, lighting mode, and scenario presets.
I'm trying to fix a lagging 360° video. Will changing the shutter speed help?
No. Since shutter speed and frame rate cannot be adjusted manually, we recommend following the troubleshooting guide for lagging 360° videos to identify the cause.