GemCam Pro User Manual and Product Information#
This article provides links to download the official GemCam Pro User Manual and the Product Specification Sheet. Use these documents for setup instructions, operating procedures, and detailed technical information.
Best Practices#
For the best image quality:
Clean your jewelry before photographing.
Use the GemLightbox for consistent lighting.
Adjust the camera until the entire piece is sharp.
Reposition the jewelry rather than increasing brightness to reduce reflections.
Review each image before exporting.
Care & Maintenance#
To keep your GemCam Pro performing at its best:
Wipe the camera housing with a soft, dry microfiber cloth.
Keep the lens free from fingerprints and dust.
Disconnect the USB-C cable before cleaning.
Store the camera in a clean, dry environment when not in use.
Avoid exposing the camera to moisture, excessive heat, or direct impacts.
Common Questions#
What computers does GemCam Pro support?#
GemCam Pro is compatible with Windows and macOS computers.
Does GemCam Pro require external power?#
No. The camera is powered through the included USB-C connection.
Can I record videos with GemCam Pro?#
Yes. GemCam Pro supports both image and video capture, with exports available in JPEG, PNG, and MP4 formats.
What's included in the box?#
Your package includes the GemCam Pro and a USB-C cable.