Search

30 results for “firmware update”

1. ReferenceGemIQ Desktop App4 min read

   Creating and Editing Collections in GemIQ

   Learn how to create, manage, and share Collections in GemIQ — hand-pick products manually or build automatic collections that update based on product attributes, then reorder and s

2. ReferenceGemIQ Desktop App2 min read

   How to Filter Images in GemIQ Media

   There are a few different ways to filter your images.

3. ReferenceGeneral20 min read

   GemIQ Privacy Policy

   GemIQ, Inc. and its affiliates ("GemIQ," "We," "Us," "Our") are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, transfer, store, r

4. ReferenceGeneral2 min read

   How to Report an Order Damaged During Shipping

   The lights inside of the GemLightbox can not be replaced. That being said, the lights used are high-quality LEDs which will last 9-10 years of heavy use (12 hours a day or 50,000 l

5. ReferenceGemIQ Desktop App1 min read

   How to Copy Products Between Collections

   Here is how you can select individual products from one collection and copy them to another collection.

6. ReferenceGemStudio2 min read

   What is GemStudio?

   Discover how GemStudio helps jewelers create AI-generated model shots, lifestyle images, and marketing content from existing jewelry photos.

7. ReferenceGemIQ Desktop App2 min read

   How to Print a Collection from GemIQ

   Easily print a PDF catalog of your jewelry collection directly from GemIQ.

8. ReferenceGemIQ Mobile App2 min read

   Managing Your Profile on GemIQ

   The GemIQ makes it easy to access and manage your profile settings and information

9. ReferenceGeneral1 min read

   Where Can I Learn More About GemIQ Products?

   Discover how to learn more about GemIQ products, schedule a live demo, or get in touch with our team for sales and support.

10. ReferenceGemIQ App1 min read

    I Didn't Receive My Login Verification Code

    If your login verification code hasn't arrived, follow these troubleshooting steps before contacting GemIQ Support.

11. ReferenceGemIQ Desktop App1 min read

    How to Adjust Image Colors in the GemIQ App

    The GemIQ Image Editor also allows you to adjust the colors of your images.…

12. ReferenceGemIQ Desktop App2 min read

    Managing SKUs for Your Products in GemIQ

    Learn how to create, view, edit, and reassign SKUs in GemIQ — one at a time or in bulk — to keep your jewelry inventory organized and easy to track.

13. ReferenceGemIQ App1 min read

    Does GemIQ Support Syncing Shopify Product Variants?

    GemIQ currently does not support syncing Shopify product variants. Variants should be managed directly within Shopify.

14. ReferenceGemLightbox Pro (2021)3 min read

    Shipping, Delivery, and Tracking FAQ

    The GemLightbox and accessories may occasionally be packaged and shipped separately.

15. ReferenceGeneral2 min read

    GemIQ Subscription Policy

    Free accounts do not require a registered credit/debit card.

16. ReferenceGemIQ Desktop App1 min read

    How Media, Products, and Collections Work Together

    The correct workflow for these features is to upload files via Media, edit product details via Products, and then create and share an online collection via Collections.

17. ReferenceGemIQ Mobile App2 min read

    How to Add, Generate, and Search SKUs in the GemIQ Mobile App

    There are several ways to add or create SKUs in the GemIQ Mobile App, both before and after saving your image or video.

18. ReferenceGemIQ App2 min read

    Free Plan vs. PRO Plan: Which One Is Right for You?

    GemIQ is free to download with a Free Plan for basic jewelry content management. Upgrade to PRO Access for 30 GB storage, unlimited AI editing, Virtual Model Try-On, team access, a

19. ReferenceGemCam1 min read

    GemCam User Manual and Specifications

    GemCam User Manual – English

20. ReferenceGemIQ Desktop App1 min read

    How to Upload Media Files to the GemIQ Gallery

    The Gallery in GemIQ is your central hub for storing and uploading images and other photos and videos that you have taken.

21. ReferenceGemLoupe1 min read

    GemLoupe User Manual and Product Information

    GemLoupe User Manual - English

22. ReferenceRetouching Service1 min read

    Accepted File Types and Sizes for Retouching

    GemIQ retouching accepts most common image formats up to 25 MB per file. All retouched images are returned as JPG at original size unless you specify otherwise when submitting your

23. ReferenceGemIQ App1 min read

    GemIQ File Specifications: Types, Sizes, and Resolutions

    GemIQ allows users to capture both images and videos in high-quality formats tailored for different needs.

24. ReferenceGemIQ Mobile App1 min read

    Video Rotation Modes and Speed Settings in the GemIQ app

    There are 4 video modes that you can use with the GemIQ app on mobile. Simply tap on the mode that you prefer to change the rotation of your turntable.

25. ReferenceGemIQ Desktop App2 min read

    How to Download Media Files from GemIQ

    Learn how to download photos and videos from your GemIQ Gallery, Products, or Collections — with automatic SKU-based file naming and options for custom image sizes and high-quality

26. ReferenceGemIQ Mobile App2 min read

    Share Videos from GemIQ Mobile App to Social Media and Etsy

    The GemIQ Mobile App makes it simple to share your images and videos with its convenient 'Share' function.

27. ReferenceGeneral1 min read

    Is GemIQ Only for Ecommerce Jewelry Businesses?

    Discover how GemIQ supports jewelry businesses of all types, from ecommerce sellers and retailers to manufacturers, repair specialists, and custom jewelers.

28. ReferenceGemIQ App1 min read

    Will File Names Be Kept If They Are Uploaded?

    No, GemIQ does not retain original file names when you upload media, uploaded items appear as "No SKU" in the gallery until you manually assign one.

29. ReferenceGemCam Pro2 min read

    GemCam Pro System Requirements

    GemCam Pro works with most Windows 11 or macOS computers. Here's what matters, plus the setup we recommend for the best experience. Most Important Requirements USB 3.0 or higher 5

30. ReferenceGemIQ Mobile App2 min read

    Can I Use My Smartphone with GemLightbox?

    Discover how compatible smartphones work with GemLightbox systems and when you should consider upgrading to GemCam Pro.