If everything looks different and you can't find your gallery, you may be trying to access GemIQ from a different location than the one you normally use.

To access your gallery from the web browser:

  1. Open your web browser.

  2. Go to hub.gemlightbox.com.

  3. Sign in using your usual GemIQ account.

  4. Check if your gallery and images are available.

If your gallery appears as expected, you can continue using GemIQ through your browser or download the latest GemIQ application for an improved experience.

The GemIQ app is available on:

My gallery is empty. Have my images been deleted?

Not necessarily. In many cases, you may have signed into a different account or trying to access GemIQ from a different place. To resolve this, sign in through