What Happens to My Files If My GemIQ Subscription Expires?#

Quick Answer#

If your paid GemIQ subscription expires, your existing files and videos are not deleted. You can still access them, but your account will revert to the free plan's 3GB storage limit. You will not be able to sync new files if your total storage exceeds this limit.

Understanding Your Account After Expiration#

When a paid GemIQ subscription is not renewed, your account transitions to our free plan. Here is what changes and what stays the same:

Access to Existing Files#

All photos, videos, and files you synced while your subscription was active remain securely stored in your GemIQ account. You will not lose access to this existing content.