The GemCam Pro is designed to work with computers that meet the published system requirements. For supported Windows computers, this includes a USB 4.0 or above port.
Although many computers use a USB-C connector, not every USB-C port supports USB 4.0. Since USB-C refers to the physical connector and USB 4.0 refers to the supported technology, it is important to verify your computer's specifications rather than relying on the connector alone.
If you are unsure whether your computer has a USB 4.0 or above port, we recommend checking your computer manufacturer's specifications or referring to the user manual.
For the complete list of supported operating systems and hardware requirements, please refer to the What Are GemCam Pro's System Requirements? article.
Common Questions
Is USB-C the same as USB 4.0?
No. USB-C is the connector type, while USB 4.0 is the technology supported by the port.
How can I check if my computer has a USB 4.0 port?
You can check your computer manufacturer's specifications or user manual. If you're unsure, GemIQ Support can help verify your device.
Where can I find the full system requirements?
Please refer to the What Are GemCam Pro's System Requirements? article for the latest compatibility requirements.