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30 results for firmware update

  1. SetupGemlightbox Macro1 min read

    GemLightbox Macro Device Compatibility

    The GemLightbox Macro is compatible with all smartphones, including iPhones and Android phones with multiple camera lenses.

  2. SetupGemcam Pro1 min read

    Get Started with Your GemCam Pro

    Connect GemCam Pro to your computer, launch the GemHub desktop control panel, and capture studio-quality jewelry photos in one click.

  3. SetupGemlightbox Pro1 min read

    Get Started with Your GemLightbox Pro

    Set up your GemLightbox Pro, connect it to GemHub via Bluetooth, and capture studio-grade jewelry images straight from your phone.

  4. SetupGemlightbox1 min read

    GemLightbox User Manuals and Product Information

    GemLightbox User Manual – English

  5. SetupGemlightbox Pro1 min read

    GemLightbox Pro User Manuals and Product Information

    GemLightbox Pro User Manual – Chinese

  6. SetupGemsparkle1 min read

    What's Included with Your GemSparkle

    ![](./assets/gemsparkle-setup-guide/img-00-202505_-_GemSparkle_-_What_s_Included_-_V4.png)

  7. SetupGemlightbox Pro1 min read

    Get Started with Your Elite Kit Pro

    Set up your GemLightbox Pro and GemCam Pro together — the bundle that takes you from unboxing to studio-grade captures in a single guided flow.

  8. SetupGemlightbox Aerial2 min read

    How to Set Up the GemLightbox Aerial

    To use the GemLightbox with the Aerial turntable and your smartphone, follow these steps:

  9. SetupGemhub2 min read

    How to Download and Install the GemHub

    It simplifies organizing and showcasing jewelry catalogs, making it easier to present products to potential customers.

  10. SetupGemlightbox Pro2 min read

    How to Ensure Your GemLightbox Pro Is Level

    Place on a Flat, Stable Surface Set up your GemLightbox Pro on a solid, flat table or countertop. Avoid soft or uneven surfaces that can cause tilting.

  11. SetupGemlightbox Eclipse2 min read

    How to Set Up the GemLightbox Pro Eclipse

    The GemLightbox Pro Eclipse allows you to be able to achieve radiant jewelry images and videos on a completely black background for flat and dangle jewelry when using the GemLightb

  12. SetupGemlightbox Max1 min read

    Get Started with Your GemLightbox Max

    Power on your GemLightbox Max, set up the modular accessories, and capture your first sell-ready jewelry photo — no photography experience required.

  13. SetupGemcam1 min read

    GemCam System Requirements

    For optimal performance of GemCam without latency, your system should meet the following recommended requirements:

  14. SetupGemlightbox Macro2 min read

    Get Started with Your GemLightbox Macro

    Set up the smartphone stand, choose the right loose-stone disc, and capture every facet of even the smallest gems — from 0.1ct up to 50ct.

  15. SetupGemsparkle1 min read

    Get Started with Your GemSparkle

    Charge your GemSparkle, pick a lighting mode for the stones you're shooting, and capture brilliant jewelry photos anywhere — counter, trade show, or outdoors.

  16. SetupGemlightbox Pro2 min read

    Setting Up Your GemLightbox Pro

    GemLightbox Pro is an all-in-one jewelry photography lightbox designed specifically for jewelers. It’s fitted with a professional lighting system that delivers greater color accura

  17. SetupGemcam Pro1 min read

    GemCam Device Compatibility: Supported Operating Systems

    The GemCam can only be connected with Windows and Mac operating system desktops or laptops and is not compatible with any other mobile phones or tablets at the moment.

  18. SetupGemcam1 min read

    GemCam User Manual and Specifications

    GemCam User Manual – English

  19. SetupGemloupe2 min read

    Setting Up Your GemLoupe

    It features a custom 5X lens and a Sparkle lens that allows you to capture images and videos with the most accurate details and the most Sparkles.

  20. SetupGemlightbox Max1 min read

    Get Started with Your Elite Kit Max

    Set up your GemLightbox Max and GemCam Pro together — the high-end bundle for jewelers shooting larger pieces and full collections.

  21. SetupGemcam Pro2 min read

    How to Set Up Your GemCam Pro

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  22. SetupGemcam Pro1 min read

    GemCam Pro System Requirements

    For optimal performance of GemCam Pro without latency, your system should meet the following recommended requirements:

  23. SetupGemcam1 min read

    GemCam iPad Compatibility

    At the moment, the GemCam does not support connection to an iPad. That said, our team is actively working on future enhancements, and we’re excited about the possibility of making

  24. SetupGemcam Pro1 min read

    GemCam Pro Product Information and Technical Specifications

    GemCam Pro - Product Sheet

  25. SetupGemcam3 min read

    Setting Up Your GemCam on Desktop

    That’s why we made the GemCam. It’s a camera tailored just for jewelry. With enhanced lighting, a macro lens for 5X more zoom, and an easy plug into your computer, take your GemLig

  26. SetupGemlightbox Macro2 min read

    How to Set Up Your GemLightbox Macro

    Before setting up the GemLightbox Macro, please ensure that you have the latest version of the GemLightbox Application installed on your smartphone device.

  27. SetupGemlightbox Aerial2 min read

    Setting Up the GemLightbox Turntable

    Follow these steps to quickly set up your GemLightbox Turntable for capturing photos and videos:

  28. SetupGemlightbox Eclipse2 min read

    How to Set Up the GemLightbox Eclipse

    1. Remove the GemLightbox Turntable disc from the Turntable.

  29. SetupGemlightbox2 min read

    How to Set Up Your GemLightbox

    The GemLightbox is a plug and play solution for jewelry photography!

  30. SetupGemlightbox Macro1 min read

    GemLightbox Macro User Manual and Product Information

    GemLightbox Macro User Manual - English