After completing your purchase, please keep an eye on your inbox for an email containing your GemIQ Pro activation code.

If you do not receive the activation email within the expected timeframe, please check your Spam or Junk folder first. If you still can't find it, contact GemIQ Support at support@gemiq.com, and our team will be happy to assist you.

After receiving the email:

  1. Locate the email containing your activation code.

  2. Follow the instructions in the email to activate your Pro subscription.

If you do not receive the activation email:

  • Check your Spam or Junk folder.

  • Confirm that you are checking the same email address used for your purchase.

  • If you still cannot locate the email, please contact GemIQ Support at support@gemiq.com with your name, email address, and order number (if available), and we'll be happy to assist you.