Accepted File Types and Sizes for Retouching

Accepted File Types and Sizes for Retouching

Quick Answer

GemIQ retouching accepts most common image formats up to 25 MB per file. All retouched images are returned as JPG at original size unless you specify otherwise when submitting your order.

Accepted File Types

Format Extension JPEG .jpg / .jpeg PNG .png TIFF .tif Photoshop .psd Illustrator .ai SVG .svg HEIC .heic PDF .pdf CAD .cad

GemIQ retouching is available for image files only. Video retouching is not offered.

Don't see your file type listed? Contact the retouching team at retouching@picupmedia.com before submitting.

File Size Limit

• Maximum: 25 MB per image

• Files larger than 25 MB cannot be uploaded through the submission form.

• If you need to submit a file larger than 25 MB, contact the retouching team directly — additional charges may apply.

Returned File Format

All retouched images are returned as: - Format: JPG - Dimensions: Original size

The most common submission size is 1,000 × 1,000 px JPEG, which is optimized for e-commerce product pages.

If you need a different output format or dimensions, include those specifications when submitting your order.