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- ReferenceGemIQ Mobile App
Can I Use My Smartphone with GemLightbox?
…mLightbox systems and when you should consider upgrading to GemCam Pro.
- How-toGemIQ Mobile App
Where Do I Find the Profile Page?
In GemIQ's Shopify Sync Settings, choose "Sync Products by Collection" instead of "Sync All Products" to sync only a selected collection to Shopify.
- TroubleshootingGemIQ Mobile App
iPhone Pro Camera Focusing Issues When Shooting Jewelry
Some users with iPhone Pro and Pro Max series 12 and above have reported that their images appear blurry or out of focus when capturing jewelry.
- ReferenceGemIQ Mobile App
GemIQ Mobile Camera Settings and Device Selection
Learn how to use the GemIQ mobile app's capture settings — including camera adjustments, Eclipse mode, turntable controls, and GemAI features like auto photography, background remo
- How-toGemIQ Mobile App
Adjusting Camera Settings in the GemIQ Mobile App
Learn how to adjust your GemIQ camera settings on mobile — including image resolution, video quality, delay timer, and macro lens — to capture the best possible photos and videos o
- How-toGemIQ Mobile App
How Do I Adjust Brightness and Exposure in the GemIQ Mobile App?
Find out how to control brightness and exposure when shooting with the GemIQ mobile app — from adjusting physical accessories on your GemLightbox to using the manual brightness con
- TroubleshootingGemIQ Mobile App
Troubleshoot iOS Camera Issues in GemIQ
On very rare occasions, the camera may appear green for the first time.