GemStudio generate images and videos based on your selected mode. While GemStudio is designed to produce accurate results, there may be occasions where the generated output does not match your expectations.
Model Images
If your generated model image contains inaccuracies or does not produce the desired result, you can use the Improve Model Image function to regenerate the image once.
If the improved result is still incorrect, please contact support@gemiq.com with your original and generated image and a description of the issue. Our team will review your request and determine whether your credits can be returned.
Lifestyle Images
If your Lifestyle Image generation is incorrect, please contact support@gemiq.com with the generated image and details of the issue. Our team will review your request and assist you accordingly.
Gold Tone Change
If the Gold Tone Change feature produces an incorrect result, please contact support@gemiq.com for assistance. Our team will review the generation and determine the appropriate resolution.
Video Generation
If your generated video does not meet expectations or contains incorrect results, please contact support@gemiq.com with the generated video and a description of the issue. Our team will review the request and provide further assistance.