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  1. TroubleshootingGemloupe2 min read

    GemLoupe Lenses Fell Out — What to Do

    GemLoupe is built for precision, but in rare cases, the lenses may come loose or fall out. Here’s what you need to know if this happens.

  2. TroubleshootingGemloupe1 min read

    GemLoupe Not Charging or Has Low Battery Life

    The GemLoupe battery should be fully charged in approximately 1 to 2 hours of charging.