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  1. TroubleshootingGemloupe1 min read

    GemLoupe Not Charging or Has Low Battery Life

    The GemLoupe battery will be fully charged in approximately 1 to 2 hours of charging.

  2. TroubleshootingGemloupe2 min read

    GemLoupe Lenses Fell Out — What to Do

    GemLoupe is built for precision, but in rare cases, the lenses may come loose or fall out. Here’s what you need to know if this happens.