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24 results for “firmware update”

1. ReferenceGemlightbox Pro3 min read

   Shipping, Delivery, and Tracking FAQ

   The GemLightbox and accessories may occasionally be packaged and shipped separately.

2. SetupGemlightbox Pro2 min read

   What Is GemLightbox Pro?

   The GemLightbox Pro is an AI-powered jewelry photography solution that combines consistent lighting, a rotating turntable, and the GemIQ app to help you capture consistent, high-qu

3. How-toGemlightbox Pro1 min read

   Recommended Weight Limit for GemLightbox Pro Accessory Holders

   When using the accessory holders included with the GemLightbox Pro, we recommend a maximum supported weight of up to 300 grams.

4. SetupGemlightbox Pro2 min read

   Get Started with Your GemLightbox Pro

   Set up your GemLightbox Pro, connect it to GemHub via Bluetooth, and capture studio-grade jewelry images straight from your phone.

5. How-toGemlightbox Pro1 min read

   Does the GemLightbox Pro Require Calibration?

   The GemLightbox Pro does not require calibration.

6. SetupGemlightbox Pro1 min read

   Get Started with Your Elite Kit Pro

   Set up your GemLightbox Pro and GemCam Pro together — the bundle that takes you from unboxing to studio-grade captures in a single guided flow.

7. How-toGemlightbox Pro2 min read

   How to Ensure Your GemLightbox Pro Is Level

   Place on a Flat, Stable Surface Set up your GemLightbox Pro on a solid, flat table or countertop. Avoid soft or uneven surfaces that can cause tilting.

8. SetupGemlightbox Pro2 min read

   How to Set Up the GemLightbox Pro Eclipse

   The GemLightbox Pro Eclipse allows you to be able to achieve radiant jewelry images and videos on a completely black background for flat and dangle jewelry when using the GemLightb

9. How-toGemlightbox Pro1 min read

   Using the GemLightbox Pro White Sparkle and Yellow Sparkle Lights

   This article shows you what lights are included in the GemLightbox Pro and how to use it.

10. How-toGemlightbox Pro2 min read

    Taking Photos and Videos with Your GemLightbox Pro

    To learn how to capture photos and videos using your GemLightbox Pro, refer to our step-by-step guide below:

11. ReferenceGemlightbox Pro1 min read

    GemLightbox Pro User Manuals and Product Information

    GemLightbox Pro User Manual – Chinese

12. How-toGemlightbox Pro1 min read

    How to Capture Images with the Pro Eclipse and GemCam

    To capture high-quality jewelry images using the Eclipse with the GemLightbox Pro and GemCam, follow these guidelines.

13. How-toGemlightbox Pro2 min read

    How to Use the GemLightbox Pro Phone Stand

    The GemLightbox Pro has an included phone stand where you can place your smartphone vertically or horizontally to take photos.

14. ReferenceGemlightbox Pro1 min read

    When to Use White and Yellow Sparkle Lights with GemLightbox Pro

    The GemLightbox Pro comes with 2 types of lights, white sparkle and yellow sparkle lights.

15. How-toGemlightbox Pro1 min read

    How to Prevent Jewelry from Shaking in GemLightbox Pro

    Shaking can happen when your jewelry or setup isn’t fully stable. This might be caused by table vibrations, nearby movement, or the jewelry design itself.

16. How-toGemlightbox Pro2 min read

    How to Set Up, Clean, and Maintain Your GemLightbox Pro

    How to Set Up, Clean, and Maintain Your GemLightbox Pro Quick Answer The GemLightbox Pro arrives fully assembled — just plug it in and start shooting. Clean it regularly with a mil

17. ReferenceGemlightbox Pro2 min read

    Can I Use My GemLightbox Pro with a Computer?

    The GemLightbox Pro supports both smartphone and computer workflows through the GemIQ app via Bluetooth.

18. How-toGemlightbox Pro2 min read

    Using the GemLightbox Pro with a DSLR Camera

    DSLR can be used with the GemLightbox Pro currently to take photos and videos. For Photos, simply point the camera and shoot.

19. ReferenceGemlightbox Pro2 min read

    How Do I Transfer Ownership of My Pro Subscription?

    Transfer your GemIQ subscription ownership by inviting the new owner through the Members page or contact the GemIQ Support Team for assistance.

20. TroubleshootingGemlightbox Pro1 min read

    How to Troubleshoot the GemLightbox Pro Sparkle Light

    If the Sparkle Light is not functioning:

21. How-toGemlightbox Pro3 min read

    Using the GemLightbox Pro Turntables

    Place your jewelry piece on either or both turntables and start shooting beautiful jewelry pieces.

22. How-toGemlightbox Pro1 min read

    How to Use the GemLightbox Pro Watch Holder

    The GemLightbox Pro comes with a watch holder which allows users to be able to attach their watch directly to the GemLightbox Pro.

23. SetupGemlightbox Pro2 min read

    Setting Up Your GemLightbox Pro

    GemLightbox Pro is an all-in-one jewelry photography lightbox designed specifically for jewelers. It’s fitted with a professional lighting system that delivers greater color accura

24. How-toGemlightbox Pro1 min read

    How to Use the GemLightbox Pro Top Viewing Panel

    Learn how to open the top viewing panel on your GemLightbox Pro to capture high-quality, top-down photos and videos of your jewelry and gemstones using the side latch mechanism.