GemIQLearning Center
Setup guide

Get started with your GemLightbox Pro

This guide walks you through setting up your GemLightbox Pro, connecting it to the app, and capturing your first studio-grade images. Most jewelers are ready to shoot in under 5 minutes.

6 stepsabout 5 minutesScroll to begin
1

Step 01 · What's in the Box

Unbox your GemLightbox Pro

GemLightbox Pro is a modular setup with multiple included accessories. Tap each item below as you find it in the box.

2

Step 02 · Placement

Position and power on

Place your GemLightbox Pro on a solid, flat surface to prevent tilted photos and uneven videos. Then connect it to a power outlet and press the power button.

  1. 1Place the lightbox on a flat, stable surface like a sturdy table.
  2. 2Plug the USB-C power adapter into the port on the back.
  3. 3Connect the adapter to a wall outlet.
  4. 4Press the power button on the side of the box.

Pro tip: For precise results, use a physical bubble level or a leveling app on your smartphone inside the box to confirm it's perfectly horizontal.

3

Step 03 · Connection

Download the app and connect

Everything runs through the GemIQ app, which controls your GemLightbox Pro via Bluetooth. Make sure your phone's Bluetooth is enabled (4.0 or above is required).

  1. 1Download the GemIQ app on your smartphone.
  2. 2Enable Bluetooth on your phone (4.0 or above is required).
  3. 3Open the GemIQ app and tap 'Camera' to initiate the connection.
  4. 4Select your GemLightbox Pro from the list to pair.
GemIQ app camera screen
Camera screen in the GemIQ app
4

Step 04 · Framing

Position your phone

You can shoot from the front for straight-on shots or from the top for flat-lay images. Choose the best angle for your jewelry.

Which angle are you shooting from?

Front Stand

Place your phone on the included stand for standard, straight-on photos and 360° videos.

Best for · Rings, earrings, pendants

5

Step 05 · Customization

Add the Pro Eclipse for a black backdrop

Slide the Pro Eclipse insert in to create a pure-black background — perfect for diamonds and high-contrast pieces. The magnetic Sparkle Lights snap on for extra brilliance.

Pro tip: Keep your Eclipse clean with a microfiber duster or sticky tape — no cleaning sprays needed.

6

Step 06 · Watch the full walkthrough

GemLightbox Pro in action

Five-minute video showing how every accessory comes together for a real shoot.

Watch the GemLightbox Pro walkthrough on YouTube
Watch on YouTube · 5 min
When you're done

When you're ready

Your hardware is ready to go. Place your jewelry inside the lightbox, position it in the center of the turntable, and you're ready to start capturing.