How to Set Up the GemLightbox Pro Eclipse

Quick Answer

To set up the GemLightbox Pro Eclipse, place the magnetic curved backdrop and reflective base inside your GemLightbox Pro. Then, connect to your device in the GemIQ app and enable the Eclipse filter to begin capturing jewelry photos and videos with a pure black background.

Before You Start

  • You will need a GemLightbox Pro.

  • You will need the GemLightbox Pro Eclipse accessory kit (backdrop and reflective base).

  • Ensure the GemIQ app is installed on your smartphone or computer.

Steps

Hardware Setup

  1. Place the curved Eclipse backdrop inside the GemLightbox Pro. It will attach to the internal magnetic rods.

  2. Position the Eclipse reflective base on the turntable inside the GemLightbox Pro. Rotate it until it snaps into place with the magnets.

  3. Place your jewelry in the center of the reflective base for flat-lay shots, or hang it from the top turntable using the provided accessories for dangle shots.

A Hand Placing the Eclipse Accessory Inside a GemLightbox Pro
A Hand Placing the Eclipse Accessory Inside a GemLightbox Pro

Software Setup

  1. Open the GemIQ app and connect to your GemLightbox Pro.

  2. In the camera view, locate and toggle on the Eclipse filter.

  3. You are now ready to capture images and videos against a black background.

The Eclipse Filter Toggle Within the GemIQ App Interface
The Eclipse Filter Toggle Within the GemIQ App Interface

Expected Result

After following these steps, you will be able to capture professional photos and 360° videos of your jewelry against a perfectly black, reflection-free background using your GemLightbox Pro and the GemIQ app.

If This Does Not Work

  • Check magnetic connections: Ensure both the backdrop and the reflective base are securely snapped onto the magnets inside the GemLightbox Pro.

  • Verify software setting: Double-check that the Eclipse filter is enabled in the GemIQ app's camera settings.

  • Confirm compatibility: The GemLightbox Pro Eclipse is only compatible with the GemLightbox Pro. It will not fit or function correctly with the standard GemLightbox.

Common Mistakes

  • Forgetting the filter: A common mistake is setting up the hardware correctly but forgetting to enable the Eclipse filter in the GemIQ app.

  • Using the wrong model: Attempting to use the GemLightbox Pro Eclipse with a standard GemLightbox, or the standard Eclipse with a GemLightbox Pro. The accessories are not interchangeable.