How to Set Up the GemLightbox Aerial

Quick Answer

The GemLightbox Aerial is a motorized turntable that attaches to your GemLightbox so you can capture smooth 360-degree photos and videos of your jewelry. Setup takes under five minutes: place your piece, connect the cord, attach a stand, and pair the Aerial through the GemIQ app.

Before You Start

  • Your GemLightbox is unpacked and placed on a stable, flat surface.

  • Your GemLightbox is powered on.

  • Your smartphone has the GemIQ app installed and you are logged in.

  • You have the Aerial turntable and its connecting cord ready.

Steps

  1. Place your jewelry piece on top of the GemLightbox. Center it on the shooting surface.

  2. Attach the Aerial turntable to the underside of the jewelry piece. Align it carefully so the piece sits level and the magnetic connection is secure.

  3. Connect the Aerial to the GemLightbox by plugging in the supplied cord at both ends.

  4. Attach your preferred stand to the center base of the Aerial. If needed, place the photography table on top of the GemLightbox to cover the small magnet hole at the base.

  5. Open the GemIQ app on your smartphone.

  6. Tap Connect to pair the Aerial turntable.

  7. Start shooting. Tap the capture button to begin your 360-degree photo or video sequence.

Expected Result

The Aerial turntable rotates your jewelry piece smoothly while the GemIQ app captures a full 360-degree sequence. You will see a live preview on your smartphone screen throughout the shoot.

If This Does Not Work

The app does not detect the Aerial: - Make sure the cord is fully plugged in at both ends. - Force-close the GemIQ app, reopen it, and tap Connect again. - Confirm Bluetooth is enabled on your smartphone.

The turntable does not rotate: - Verify the GemLightbox is powered on. - Unplug and firmly re-plug the connecting cord.

The piece shifts or falls during rotation: - Detach the Aerial, reattach it to the underside of the piece, and confirm the magnetic connection is firm before starting again.

Common Mistakes

  • Forgetting to plug in the cord before attempting to connect in the app.

  • Attaching the Aerial on top of the piece instead of to the underside.

  • Skipping the stand — the Aerial requires a stand for stable, consistent rotation.